Hilton Wilmington Riverside Hotel - Page 1

I would recommend others to stay here. The cleaning crew is wonderful, Maria, Naomi, and Aracely. The front desk staff are very nice and welcoming, like Cason for example. The ambassador, Juan, is a pleasure to see as soon as you walk into the hotel. He is always cheerful everytime you see him. Thank you for making our stay there a welcoming one and very comfortable.

The location was very good. However, since they have changed the policy and no longer accept pets, my wife and I can no longer stay there on our pleasure trips. The parking fee for guests at the hotel is unusual and it has also increased. This is a definitely not in their favor.

I was very impressed with the friendly staff. Everyone from the van driver to the desk staff was extremely accommodating and personable.

This hotel made me feel comfortable: The beds were very nice, they had feather pillows and comforters.

They had a wonderful bed, and a clean room and bathroom. It’s an excellent hotel. The ambassador was wonderful! It’s a good location and very comfortable. I had problem with getting a refrigerator I had requested prior to arrival, but one phone call to them and it appeared, thanks to the hotel ambassador representative. I will stay again next year when I go to the same conference and probably on vacation too. It was much better than my last stay there.

This hotel made me feel pampered: I enjoyed the amenities, the service from the valets, and the hotel ambassador.

The service was very good and the location was ideal for us.

This hotel made me feel comfortable: The furniture and bed was enjoyable.