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Hilton Washington

4 Stars
 
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1919 Connecticut Avenue NW (Dupont Circle)   [edit info]
Washington, DC 20009, United States +1 202 483 3000 www1.hilton.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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The Hilton Washington hotel in Washington, DC is a contemporary urban retreat situated on several acres near Dupont Circle in the heart o... more »
 
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average guest rating 3.9 out of 5

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Sort by:   newest   best   worst 61-70 of 335 reviews

Clean.Internet service was not very – Posted Jan 21, 2008
   
         
Excellent

Clean.Internet service was not very good.“It's a very clean and convenient hotel...

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The room was immaculate and the staff – Posted Jan 18, 2008
 
         
Excellent

The room was immaculate and the staff was exceptionally courteous.There was no door to get to my private balcony. What sense did that make?“Room was surprisingly huge. Loved the separate dressing room and walk-in closets. Elevators have a great...

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It was located 4 blocks from Dupont – Posted Jan 14, 2008
   
         
Excellent

It was located 4 blocks from Dupont Circle.No unfavorable comments.“This hotel is clean, well maintained, with comfortable rooms in an excellent location with a staff that was helpful and friendly...

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1 out of 2 people found this review helpful
Do Not Stay at Hilton Washington – Posted Dec 21, 2007
by cheerful  (1 reviews)
   
         
Horrible
28 year old female with a luxury budget, traveling for business

I stayed at the hotel last year. Two months after my stay, Hilton charged me another several hundred dollars (which was a duplicate charge - exact amount which has already been charged to my original billing) for food and beverages. I have disputed this with my credit card company for months without resolution. I called the hotel finance dept over 5 times, still no resolution has been made.

First time i called the finance dept, instead of checking to the original billing, the finance staff simply told me "we have to charge you". I got furious because that was a flawed charge in the first place and no one made the attempt to even check, needless to say, clear the matter.

I called the finance dept again, this time it was another person. He got all my details and told me he'd check on this and got back to me. Again, no response.

I then sent several msgs on Hilton customer support website. I got email back saying someone have contacted me. I replied saying NO ONE ever has contacted me or followed up on this. Still now, no response.

I have to say their service is the worst i have ever encountered, even worst than a motel, and no matter wot, i will not stay at Hilton again.

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I got a treat for my birthday.No – Posted Dec 15, 2007
   
         
Okay

I got a treat for my birthday.No microwaves, refrigerators, or real coffee makers.“I was overall just nice. I expected more being that it was the Hilton. They need to upgrade a little bit...

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Great location.Lower floors that face – Posted Dec 14, 2007
   
         
Okay

Great location.Lower floors that face entrance are noisy.“On site parking is very expensive; 20% discount deal available in structure across street. Adjacent rooms can be heard. Window ventilation is noisy. Well maintained public spaces and rooms...

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I love the location!I did not like that – Posted Dec 09, 2007
   
         
Good

I love the location!I did not like that I asked for a certain view and did not get what I requested.“The hotel was just that a hotel. It was a peaceful stay...

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Beautiful area, fantastic staff, – Posted Dec 09, 2007
   
         
Excellent

Beautiful area, fantastic staff, fabulous 1919 room restaurant staff, bellhop extraordinaire.Toilet stopped up in first 10minutes after arrival, took staff 15 minutes to respond.“Everything was wonderful...

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Hotel Review – – Posted May 28, 2007
   
         
Okay
60 year old male with a luxury budget, traveling for business

Check in was much too slow. There was no express line for Hilton Honors members. The bathroom toilet had trouble flushing properly.

I am somewhat likely to return to the Hilton Washington.
I might recommend it to friends.
HorribleExcellent
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Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Apr 29, 2007
   
         
Okay
51 year old female with a moderate budget, traveling for business

The rooms got really shabby since our last stay there. The staff was bordering on unfriendly. The carpet was sticky and spongy and I was afraid to not wear shoes inside. The breakfast bar was adequate and well stocked. The location is a great stop.

I am very likely to return to the Hilton Washington.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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