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Hilton Sacramento Arden West

4 Stars
 
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2200 Harvard Street   [edit info]
Sacramento, CA 95815-3306, United States +1 916 922 4700 www1.hilton.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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The Hilton Sacramento Arden West hotel is a full service Sacramento hotel centrally located in the Point West Business District and is th... more »
 
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average guest rating 3.7 out of 5

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Hotel Review – – Posted Jun 26, 2007
   
         
Excellent
58 year old female with a moderate budget, traveling for business

Everything was excellent. I was so pleased with my stay.

It was fun to be there. Everything was up to date.

I am very likely to return to the Hilton Sacramento Arden West.
I would definitely recommend it to friends.
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Hotel Review – – Posted Jun 28, 2007
   
         
Good
59 year old male with a luxury budget, traveling for leisure

It was a great hotel with a tremendous staff. The rooms are clean and comfortable and it is a short walk from Arden Mall, a huge mall that meets nearly every shoppers needs. Numerous restaurants are also within walking distance as is a megaplex theater center.

I am very likely to return to the Hilton Sacramento Arden West.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Desperate to fill rooms – Posted Oct 29, 2007
   
         
Mediocre

I left wondering "What has become of Hilton?" A big hotel, so I guess I shouldn't be surprised at the teenagers renting multiple rooms. Management was feckless. They actually told a guest to investigate a noise complaint/party...

read full hotel review on Yahoo! Travel

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Desperate to fill rooms – Posted Oct 29, 2007
by norcaleastbay  (1 reviews)
   
         
Mediocre
45 year old male with a luxury budget, traveling for business

Can't tell if hotel management was treating me differently because I booked through a discount web site or whether they were just clueless. I was actually told by the front desk manager to investigate a noise complaint myself. I guess the multiple rooms of teenagers on the floor below was too difficult to identify. It's a big hotel; and it looks like they will do whatever it takes to fill the beds. Be forewarned.

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A bit of a let down – Posted Oct 29, 2007
by closedloops  (1 reviews)
   
         
Horrible
41 year old male with a luxury budget, traveling for business

Worst coffee in any hotel/motel that I've stayed in during the last 2-decades. The coffee makers in the rooms were cute, but almost unusable -- quickly bubbling out a wretched brew. I experimented with a few different options. Nothing was drinkable, except for the most stouthearted. The restaurant's coffee, the coffee served during banquets and organized meals, etc. was almost as bad as that spewed from the rooms' tiny coffee gadget. The one saving grace was the coffee cart near the main entrance. For $2, you could get a cup of coffee and cream/whatever. At least, if you didn't like it, the cart guy would apologetically thank you for letting him know, and he'd brew a fresh pot. This was as good a cup of joe that you could come by in the hotel.

As far as the Internet goes, the Hilton is miserly. The phones were hard-wired to the walls, and the Hilton wanted to charge $10 a day for Internet access in the room. We were unable to stay up on local news from home. We were worried about the fires...

Visit the Motherload. The hotel is in a light-industrial area, with nothing much within a short walk. The Motherload is a gritty dive bar a quick walk away, and deserves a visit! The folks are friendly. The prices are cheap, and they make you feel like they value your patronage.

In short, the bed was very comfortable, the coffee was unbearable, it was in the middle of nowhere, and the prices were high.

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Hotel Review – – Posted Aug 07, 2006
   
         
Mediocre
34 year old male with a moderate budget, traveling for leisure

Can't recommend to anyone in Sacramento. Quite frankly, for a Hilton hotel I expected more. Service was lackluster, the room was TINY and in a state of disrepair. It hadn’t been cleaned before we arrived, and the bed was barely made. A broken TV remote took more than an hour to replace, and they actually called back at one point and suggested we just go to the sundry shop to buy batteries to see if that helped so “they wouldn’t need to come upstairs.” The executive lounge was open 24 hours – it was unattended and in need of restocking, good for getting some bottled waters for free but not much else. They have two computer terminals in the lounge as well that function as a business center, but there was a line for both stations due to in-room access issues other guests were having. I wouldn’t recommend this hotel to anyone – there are MUCH better properties in Sacramento.

I am not likely to return to the Hilton Sacramento Arden West.
I would not recommend it to friends.
HorribleExcellent
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Hotel Review – – Posted Mar 08, 2007
   
         
Mediocre
43 year old female with a moderate budget, traveling for leisure

I am somewhat likely to return to the Hilton Sacramento Arden West.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Room wasn't cleaned before we arrived – Posted Jul 24, 2007
by HappyTraveler13  (35 reviews)
   
         
Horrible
29 year old female with a luxury budget, traveling for leisure

Quite frankly, for a Hilton hotel I expected more. Service was lackluster, the room was TINY and in a state of disrepair. It hadn?t been cleaned before we arrived, and the bed was barely made. A broken TV remote took more than an hour to replace, and they actually called back at one point and suggested we just go to the sundry shop to buy batteries to see if that helped so they wouldn?t need to come upstairs.

The executive lounge was open 24 hours it was unattended and in need of restocking, good for getting some bottled waters for free but not much else. They have two computer terminals in the lounge as well that function as a business center, but there was a line for both stations due to in-room access issues other guests were having.

I wouldn't recommend this hotel to anyone. there are MUCH better properties in Sacramento.

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Friendly staff, easy check in/out, – Posted Jul 11, 2007
   
         
Good

Friendly staff, easy check in/out, great location.Must pay to use internet.“Every thing exceeded my expectations, except that I was asked to pay $10 to use the internet. This is the first time that I ever had to pay to use the internet at a hotel. I ...

read full hotel review on MYTravelGuide

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The rooms were great.They still charge – Posted Jun 19, 2007
 
         
Excellent

The rooms were great.They still charge for internet.“We were very happy with this hotel. The Red Lion is old and somewhat rundown, the Hilton is top drawer...

read full hotel review on MYTravelGuide

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