Hilton Providence Downtown Hotel - Page 1

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Hilton Providence Downtown
Good 6.0/10 25 reviews
21 Atwells Ave, Providence, RI 02903
Hotel Class: 3 Stars
On this page: Info & Amenities

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Official Contact Information & Amenities

Information
274 rooms, 14 floors , Built 40 years ago (1968), Renovated 2 years ago (2006)
Check In: 03:00PM, Check Out: 11:00AM
 
Amenities
In-room wireless internet, Business secretarial services, A/V equipment rental, Business center, Non-smoking room, High-speed internet (free), Restaurant, Wireless internet (free), Bar/Lounge, Complimentary coffee, Cable or satellite TV, Fax (for guests), In-room high-speed internet, Laundry/Dry cleaning services, Laundry room, Multi-lingual staff, Air-conditioned, Photocopier service, Room service, Smoke alarms, Parking (for a fee), Common areas wheelchair accessible, Security, Iron, Complimentary newspaper 
Room Amenities
In-room wireless internet, Non-smoking room, Cable or satellite TV, In-room high-speed internet, Air-conditioned, Iron 
Activities
Fitness center, Game room, Hot tub, Pool (indoor)
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $191.20 per night  
Official Phone Number
1-401-831-3900, (800) HILTONS 
Official Website
Hilton Providence  
Also Known As
Holiday Inn Providence Downtown 

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5.0/10
Okay
member icon Hotel Review - Posted Jan 23, 07
21 year old female with a economy budget, traveling for business

Everything was great! All my expectations were met. There was just a little trouble with a hostess’ knowledge of handling a check in problem.

I am somewhat likely to return to the Hilton Providence Downtown.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
6.0/10
Good
member icon Hotel Review - Posted Oct 26, 06
24 year old female with a moderate budget, traveling for leisure

There for a wedding and the cab service available was a nice option.

I am very likely to return to the Hilton Providence Downtown.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
2.0/10
Awful
member icon The worst in customer service
Posted Sep 23, 06 by bistis6, 1 reviews 
45 year old male with a moderate budget, traveling for business

They lost my FedEx package, and I was brushed off by the general manager who swore that the package hadn't been delivered, yet FedEx had a delivery confirmation. I went through three people, none of whom claimed they signed for it, until someone looked in the delivery log, saw that my package had indeed been delivered, and located it in their Sales Dept, of all places. I also had a problem with the room toilet, which took three explanations to the front desk.

Construction was unbearable, beginning at 7:30 a.m. For this scale operation, the hotel should have been closed. Unrenovated rooms are the worst, with lumpy mattresses and general grunge. When this is changed over to the Hyatt I'm sure it will be fine, as the renovated suites are lovely, but I truly hope that the Hyatt Corporation has the good sense not to bring along their existing general manager, or the front desk staff who are lacking in all regards. They are just terrible.

I am not likely to return to the Hilton Providence Downtown.
I would not recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
Pool
Fitness room
Room service
Hotel restaurant
Hotel bar
6.0/10
Good
member icon Hotel Review by a traveler from Amherst - Posted Aug 26, 05
55 year old male with a luxury budget, traveling for leisure

The personnel were friendly and helpful. Construction was a problem -- appearance and early morning noise.

I am very likely to return to the Hilton Providence Downtown.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
5.0/10
Okay
member icon Hotel Review by a traveler from Hanover Township, PA - Posted Oct 10, 05
51 year old male with a moderate budget, traveling for business

There were no problems - everything was as expected.

I am somewhat likely to return to the Hilton Providence Downtown.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 1 2 Next
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