As a kid, traveling with my parents, I thought Hilton Hotels were a class act. Not this one! Surly desk staff, lukewarm water in the showers, loose baseboard tiles , interminable waits for the elevators, a pool that literally stinks because all the restaurants vent near that area. I requested a non-smoking when I reserved (2 months in advance) and again on check-in. I got a room with ashtrays and the smell of stale smoke.