Having been a member of the Hilton Honors program for years, plus having stayed here in the past, I had found this property to be friendly and convenient to the Knoxville airport.
My 7 year old son and I went there in February, 2007 for a weekend getaway, but the fun weekend turned into a nightmare. The hotel was undergoing a carpeting project and within a few hours of our first day there I found myself being threatened abused by the very employees that work for the same company that owns the hotel. We were verbally abused by the employees, threatened with bodily harm and to this day I have never heard a word back from either the hotel or the Cooper Companies about this incident.
We are so upset about the entire incident, primarily because it involved Hilton employees, that I have made a decision to avoid all Hiltons at all costs. Marriott, here I come!