Hilton Knoxville Hotel - Page 1

When I found a cheaper rate on the Hilton's web site a day before my reservation, the Hilton adjusted my rate. The first room we were put in had a smoky smell despite being advertised as smoke free. There was a loud, crying baby in the next room and we were moved to another room at my request. Would suggest keeping the fan on at night to drown out the street traffic and noise in the hall. The buffet breakfast is delicious - eggs are really cooked to order and we had a great waitress both days. The front desk was helpful. The rooms were pretty good size. Not the fanciest Hilton but we enjoyed our stay.

I had a very pleasant time at this Hilton.

This hotel made me feel pampered: They were prompt and had a clear understanding to ensure that my stay was very pleasant.

They had the wrong day for my reservation, which may have been the fault of the travel agent.

Everyone was nice and friendly. My only problem was that in the restaurant, my server was never around and never checked on me, unlike others.

The telephone and the bedside lamp did not work. Cleanliness was an issue as I found something dirty on the floor.