We recently booked a 4 night stay because of the hotel website showed such a nice, tropical, relaxing pool area overlooking the beach. Just what we were looking for!
Although the rooms and pool area was nice, there were only a few lounge chairs around the pool. It was a nightmare. Some guests got out there at 6am and reserved chairs with a towel or a hat and hoarded them all day, so needless to say, we enjoyed our days lounging on the CONCRETE. We asked the management for more chairs, but they said "most of them are in the shop for repair" and did nothing! There was ample room at the pool for 4 to 5 TIMES the charis that were out there. In places, it almost looked like an empty parking lot.
I will say that most of the employees were very nice though.