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Hilton Garden Inn Napa

3 Stars
 
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3585 Solano Avenue   [edit info]
Napa, CA 94558, United States +1 707 252 0444 hiltongardeninn.hilton.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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The Hilton Garden Inn Napa hotel is located in the heart of California's wine country near downtown Napa, just off of Highway 29. Our... more »
 
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average guest rating 2.9 out of 5

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Hotel Review – – Posted Jun 09, 2007
   
         
Okay
22 year old male with an economy budget, traveling for leisure

I am somewhat likely to return to the Hilton Garden Inn Napa.
I might recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Apr 20, 2007
   
         
Good
32 year old male with a luxury budget, traveling for leisure

I am very likely to return to the Hilton Garden Inn Napa.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
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Condition of TV & lights

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Hotel Review – – Posted May 24, 2007
   
         
Good
36 year old female with an economy budget, traveling for leisure

I am very likely to return to the Hilton Garden Inn Napa.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Jan 07, 2007
   
         
Okay
49 year old female with a luxury budget, traveling for leisure

The room was clean and comfortable. The free breakfast was delicious and the hotel staff was friendly.

I am very likely to return to the Hilton Garden Inn Napa.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Nov 09, 2006
   
         
Good
78 year old male with a luxury budget, traveling for leisure

It had excellent service, great beds, and a good location. Be sure to book early.

The manager and his staff were super. All our needs were met.

I am very likely to return to the Hilton Garden Inn Napa.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
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Quality of bed, furniture
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So bad, we checked out three days ear... – Posted Mar 20, 2007
by moviegal226  (25 reviews)
   
         
Horrible
33 year old female with a luxury budget, traveling for leisure

I am a long time, loyal Hilton customer with a Diamond level HHonors card, and this hotel is one of the worst properties I've ever stayed in. I have been a guest at many Garden Inns across the country and this is hands down the worst. I really hate to give a bad review, but I feel like my fellow travelers need fair warning before they book a room here. At least if you do book, you will know beforehand what you are getting into!

The hotel has a great location but that's it! The rooms rates are always ridiculously high (over $150 a night) for what is essentially a 2 star hotel. You can do much better for a night in Napa Valley. The rooms are typical Garden Inn decor but with a much lower quality. It's almost as if the hotel management just cleans the rooms once a month with no maintenance whatsoever.

I found the room to be very dirty. The floors felt sticky and the room smelled very, very musty and moldy. It just felt "unclean." If you blindly saw the rooms here, you would assume this was a very old hotel in dire need of renovation (broken and chipped tiles, torn bedding, dirty curtains, peeling wallpaper, the list goes on and on).

I have to issue a strong warning to anyone planning a romantic getaway or honeymoon to avoid this hotel at all costs! I could see this hotel really ruining a romantic weekend. It is honestly that bad.

We originally booked a four night stay at this hotel but I was too worked up about how much we paid for the room versus that quality that I couldn't relax and we ended up moving to another hotel for the remaining three nights of our trip to Napa.

On the positive side, the hotel has free internet access in the rooms and a convenient 24 hour pantry on-site for beverages, food and toiletries. Parking is also free and ample. Air conditioning units are high powered and individually controlled.

I was also greeted by the less than friendly hotel staff, and I am a very pleasant traveler! I tried to engage the front desk woman in conversation but she was just too surly to smile. I felt very unwelcome at this property and will never return.

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Hotel Review – – Posted Jul 03, 2006
   
         
Okay
39 year old male with a luxury budget, traveling for leisure

The hotel has a good location. It is pretty expensive, but it is clean.

I am somewhat likely to return to the Hilton Garden Inn Napa.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Leaving, the staff was nice too.The – Posted Jan 17, 2007
   
         
Horrible

Leaving, the staff was nice too.The rooms compared to the price. No continental breakfast. I was dissatisfied with the room I received for 7.00. When I booked the room I was under the impression that I was getting a suite with a Jacuzzi tub for 2....

read full hotel review on MYTravelGuide

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Clean, comfortable.They lied about the – Posted Aug 01, 2006
   
         
Okay

Clean, comfortable.They lied about the free shuttle. This was a clean hotel. Do not stay here if that is your reason - when you get there, the shuttle will not go to the wineries. It did take us to dinner one night in downtown Napa, but the front...

read full hotel review on MYTravelGuide

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Hotel Review – – Posted Jul 22, 2005
 
         
Excellent
by a traveler from Vinemont, CA
29 year old female with a luxury budget, traveling for leisure

They had a warm and friendly environment.

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