This hotel is new, clean, nicely decorated, and has a great location across the street from the Kilmainham Jail; however, I would not stay here again due to the terrible service.
The front desk clerks were either unfriendly or had language problems (I think they're from Eastern Europe) . I had to ask a question 3 times and the clerk still did not completely understand what I was saying.
Our room had 2 towels, no face cloths, and 3 hangers. When a housekeeping attendant came to bring more, he expected a tip.
One of the most irritating things of our stay here was the elevator. You have to put your room card in the wall to get it to work, but there's no instructions about how to work it. I ended up going up and down to floors I didn't want, or standing there for minutes trying to get it to go. It was a real hassle, and it was not neccessary to have to use your key.
The t.v. remote works if your standing in front of the t.v., ad that's only after you spend an hour trying to figure out how to work it.
The chair leg by the desk was visibly broken (bending inward at a severe angle), as well as the table leg, yet they were left that way.
The hallways and rooms were very hot. You couldn't adjust the temperature of the room on the thermostat and the window only opened a crack.
Also, expect to be charged extra for everything:
Want a cot added to the room even though you don't have an extra guest? it's 30 Euros.
Internet access is 20 Euros.
Parking is 20 Euros.
In the end the words I would use to describe this hotel would be:
Unfriendly
Rip-off the tourist mindset
Uncomfortably hot