Hilton Garden Inn Alpharetta Hotel

I rated this hotel based on the weekend rate I received.

Hotel staff was knowledgable.

I typically would hae expected to 50% more for the standard room (no upgrade) we got.

It was cheaper than what I expected. It's a wonderful hotel. I didn't hear anything and slept great.

This hotel made me feel comfortable: They were very welcoming. They moved us to another floor to avoid a crowd of people due to the conference that was held there. They had an easy check out. There was nothing to worry about. They provided us with information on restaurants and shopping in the area.

The hotel had a poorly trained staff, whose members were unaware of hotel policies. I had to call the supervisor. The employee complained about the computer system as the reason for her not knowing answers to questions.

The inn's location was just right for our trip. The only fault we could find in this establishment was that the fire alarm kept going off on a Sunday morning and it kept going off for over an hour. The front desk's response was they were trying to fix the problem.

The room was comfortable, the staff was pleasant and helpful, and the wireless Internet made it possible for me to stay connected to work.