Hilton Dallas Lincoln Centre Hotel

I love Hilton Branded hotels and typically always stay in them if at all possible. This Hilton was in my opinion, far from the 4 stars it is rated. I have stayed in nicer Hamptons and Homewood Suites. The elevators were out all night and we had to use the beat up freight elevator. The rooms, even after the upgrade, were very small and the bathroom was not very clean including mold in the grout, I am a Diamond member and the upgrade to the "Executive" level was very disappointing. Room service charged me 9.00 on top of the 13.00 + tip for a burger and I have not paid for internet service for 5 years, they wanted 10 bucks a day. In my opinion, this hotel was very disappointing and I would recommend another for your stay in Dallas.

Like most Hilton properties, the Hilton Lincoln Centre is a solid hotel with a great location, directly across from the Galleria (great shopping) and the Grand Lux Café, and in very close proximity to Lincoln Center. (In fact, if you're attending an event at Lincoln Centre, this is by FAR the most convenient place to stay.)

This is a full-service hotel, with valet parking, concierge, shuttles to both the airport and the mall, and more. Room service is good, nothing to write home about but it's hot and fresh and welcome after a really long day. (The pulled pork sandwich is actually quite good, even through room service, they take BBQ seriously in Texas.) There is a self-parking lot at the hotel but it's not a great walk if you've got a lot of luggage. The valet isn't ridiculously priced, so if you have a lot of bags, spring for the valet. You can call the valet from your room when you're leaving and they'll have the car waiting, too, a huge plus when you're in a hurry.

The rooms are standard-size, a fairly average Hilton room with the typical appointments such as mini-bar (the kind with sensors, which I personally despise), Neutrogena products, in-room movies, etc. The location is really why people choose to stay here ? the rooms aren?t special, just a clean place to sleep and relax when you're not out taking in the rest of Dallas.

I can see why, at first glance, some people might rate this hotel highly. Walking into the room seems impressive. The bed spread is nice and the tv is housed in an expensive-looking hutch.

But, at closer inspection, the room is a disaster. Mold abounded in the tub (in one corner, the spores were big enough to count) and it needed re-grouting desperately (the tiles were coming away from the wall). It actually smelled like mold. The tub also would not drain while I was showering, which is creepy and uncomfortable. The air conditioner would not go low enough to keep me cool at night. The sheet wasn't fitted, so by 2:00 a.m., it was bunched up on one side of the bed, exposing the mattress. They charge an arm and a leg for everything, including wireless access, which is free at just about every other, less expensive hotel. Prices are jacked up to a ridiculous degree ($100 for a bottle of Jack Daniels?). And the work-out center does not even have a weight machine, let alone a rack of free weights. What sled machines it sports (two of them) are constantly occupied by desperate exercisers waiting their turn to do low-impact cardio.

The people were nice, sure, but give me a break. Nice people should be the norm and the expected - it's sad that, as travelers, we're surprised by such a thing. You should not have to pay extra for good service.

I am sorely disappointed by this hotel. The Hilton family needs to do some work here.

It was a bit pricey, but comparable to most other chains.

It was ok, but not an excellent hotel.