Hilton Cocoa Beach Resort

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Hilton Cocoa Beach Resort
Good 6.4/10 44 reviews
1550 N Atlantic Ave, Cocoa Beach, FL 32931 (at Sr 520)
Hotel Class: 3 Stars
Call now to book: 866-898-7540 from Hotels.com

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Official Contact Information & Amenities

Information
296 rooms, 7 floors, Built 22 years ago (1986), Renovated 4 years ago (2004), Check In: 4:00 PM, Check Out: 11:00 AM 
Amenities
Free wireless Internet in public areas, Pool (1 outdoor), Fitness room, Business center, Free parking, Room service, 2 Restaurants, 1 Bar 
Room Amenities
Air conditioning, Free high-speed Internet, Cable TV 
Type of Property
Resort 
Recently Reported Price
Prices generally start at $118 per night 
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(321) 799-0003 
Official Website
Hilton Cocoa Beach Resort 
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44 Unbiased Traveler Reviews

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1.0/10
Stay Away
member icon Poor Service Bad Management Run Away!
Posted Apr 12, 08 by oldbigeye, 1 reviews 
48 year old man with a moderate budget, traveling for leisure

Called a month ahead to have an oceanfront room. When to my room and another guest came out of my bathroom. She told me to "Get Out!" Went down to the desk they did not believe me! Moved me to a room with a wonderful view of the AC. Refused that room. Called for a manager. Could not find one. Final moved to a decent room. Went to breakfast next morning. Food was good but could not get anyone to serve us. Had to get our own silverware. Walked into servers station and made coffee for us. Tried to swim in pool. It was closed by Health Department. Paid for the Internet and it was out Two of the Four days we were there. They did have a wonderful Jazz Band on Thursday Night. Checkout day came and we complained about our stay. Sorry was the best we could get. Asked for a manager. None to be found. Wrote to the General Manager of the Cocca Beach Hilton three weeks ago and have yet to hear anything back. Wrote to the Hilton Customer Support three weeks ago and have heard nothing back . Wrote to Christopher Nassetta the President of Hillton Hotels two weeks ago. Of course...Nothing. So let's some this up. Poor Service. Poor Service. Poor Service. Customer Support from Hilton Hotels does not exist. Complained nicely to all concerned and have received no response. I could have stayed home and saved a bunch of money. I was treated like a turd here. I do love Cocca Beach. The seafood was fantastic! Very relaxed beach town. But because of this stay, I will never, ever stay in a Hilton hotel for the rest of my life. Run for the hills folks!!!!

4.0/10
Mediocre
Hotel Review - Posted Apr 7, 07
74 year old man with a luxury budget, traveling for leisure

The food offerings were limited and expensive. The hotel services were limited.

I am somewhat likely to return to the Hilton Cocoa Beach.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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Room cleanliness
Condition of TV & lights
5.0/10
Okay
Hotel Review - Posted Jan 1, 07
50 year old man with a moderate budget, traveling for business

It was an okay hotel but nothing special.

I am somewhat likely to return to the Hilton Cocoa Beach.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
5.0/10
Okay
Hotel Review - Posted Oct 13, 06
36 year old woman with a luxury budget, traveling for leisure

I felt that it was a good stay and everything met my expectations for a Hilton hotel. I would not say that there was anything about it that particularly stood out, though.

I am somewhat likely to return to the Hilton Cocoa Beach.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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Condition of TV & lights
6.2/10
Good
Hotel Review - Posted Sep 22, 06
24 year old woman with a moderate budget, traveling for leisure

It was a very nice hotel. The rooms were clean and comfortable. The hotel bar food was overpriced. The pool was a little smaller than expected and you could not see the ocean from the pool. They charged guests for renting beach chairs.

I am somewhat likely to return to the Hilton Cocoa Beach.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 123 Next

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