Hilton Cleveland East Hotel

Love the hotel, the only problem I have is when the maid service comes to clean the room, I never get sugar or cream for coffee...I have to leave a note...I tried to give the benefit of the doubt that they just forgot, but it is a daily problem.

They provided good service at check in, clean rooms and the hotel had a friendly staff.

Everyone was pleasant. The room was well appointed and comfortable. We had a nice time at the night club there and the food was delicious albeit expensive at the restaurant. The hotel was a little out of the way and difficult to find at first but that was probably our fault. I was able to find the mall without difficulty.

This hotel made me feel inspired: Our expectations were exceeded so we are inspired to select this corporation again by name.

I liked the quality of the hotel, but it took too much time to get to my room. I would advise renting a car if you intent to go outside the hotel for anything.

This hotel made me feel respected: All the employees were very courteous to me, always acting like I was the only one that mattered in the hotel.

Overall, I had a wonderful stay. I would recommend this hotel to other tourists.