Hilton Cincinnati Netherland Plaza Hotel

The hotel was very nice. Check in was a little disappointing as our room was not ready and the agent said he would call us and let us know when it would be ready. After waiting three hours, I approached the desk and I asked if our room was ready and he said yes. I asked why he did not call as he said he would and he said the manager was supposed to do that. They were not really accommodating. But other than that, our stay was very nice.

I thought it was neat to stay in a real Hilton hotel, but I feel it was overpriced. The cost was high through the convention we were attending. Also, having to pay to park at the hotel is ridiculous.

It's a good location. I like the old art deco style. It had excellent facilities and convenient parking. There are restaurants available.

This hotel made me feel welcome: They recognized we were with a group staying at the hotel. We received a friendly greeting.

The air conditioner was broken, they messed up our reservations, and the vending machines didn't have many options left.