Hilltop Inn Motel

I had a horrible experience with this hotel involving a canceled reservation. Their unreasonable cancellation policy prompted them to keep the entire fee after I called two days in advance to cancel.

Multiple calls to the motel with complaints got nothing except the run-around and promises that the manager would call me and he never did. I will take my future business to a motel that shows some appreciation for their return customers. My advice: Stay away.

It is a nice hotel, located on top of the hill. It is very small and there is not much to do around.

The location and the comfort were satisfactory. The motel clerk could have been more accommodating.

When we arrived we were given key cards to an occupied room. We entered the room and another guests personal belongings were in the room. We had to have our room switched and they had no record that the room was occupied.

This hotel is in a good location. But it had poor wireless service, and I did not receive my Best Western Gold Crown points.