Hawthorn Suites Orange

The Hawthorne Suites has become a rat hole of a motel, which is why it is easy to book. The outdoor areas are worn and dirty, the plumbing is abysmal, and the rooms have gotten so dank that there are distinct smells of mold and mildew. They have promised a renovation for the last year, but obviously want to fleece the consumers as long as possible. This is unfortunate for a Hyatt property!

If you are on the first floor near the pool it is a great stay, if you are on the second floor it is on OK stay. If it is a full house and they put you on the third floor, it is a disaster. If you make a reservation ask for the first floor, they are doing upgrades and they started on the first floor.

It was an excellent location for my trip. I had no problems. I have stayed there many times.

This hotel made me feel welcome: They expected us. They provided extra amenities and the suites are convenient. They had everything I needed.

The location was great, the comfort was very good, and the service really wasn't an issue. The room was cleaned promptly and I didn't use any of the other services. The layout isn't ideal. I prefer the sitting room to be between the bedroom and the traffic pattern of any visitors, rather than having the bedroom with a window on the traffic, but it wasn't a problem this time as it was on an earlier stay there. The fixtures, furniture, etc. were a bit old but still worked well enough and the price was very good.

This hotel made me feel relaxed: The chairs were comfortable and the lighting was decent for reading, which is how I spend most of the non-sleeping time when I'm in a hotel room. The beds were also very comfortable and I slept unusually well, better than I usually do at home.