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Hawthorn Suites LTD - Cedar Rapids

3 Stars
 
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4444 Czech Lane NE   [edit info]
Cedar Rapids, IA 52402, United States 319-294-8700 www.hawthorn.com - see rates
Check-in time: 3:00a    Check-out time: 12:00p
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Hawthorn Suites Ltd. - Cedar Rapids, IA - The perfect Hotel for and Extended Stay or Weekend Getaway. Enjoy all the amenities of home and... more »
 
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average guest rating 2.8 out of 5

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Horrible customer service with billin... – Posted Aug 14, 2006
by uiowagrliz312  (1 reviews)
   
         
Mediocre
23 year old female with a moderate budget, traveling for leisure

I stayed at the Hawthorn Suites for a wedding. The room was decent, however, instead of charging me $199.90 Total, they charged me 199.90 twice and then an additional $219.90. They held over $600 from my account for a week, causing me to miss paying bills, etc. They offered no apology or anything for this and they actually told me they had no record of those charges in the computer and I must be mistaken, even though my bank account said Hawthorne Suites. They were very unhelpful, and not worth the headache.

I am not likely to return to the Hawthorn Suites LTD - Cedar Rapids.
I would not recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Jan 14, 2006
   
         
Excellent
by a traveler from Baton Rouge, LA
65 year old female with a moderate budget, traveling for leisure

The hotel is near the freeway and shopping. The staff will see to your comfort. There are no restaurants within walking distance.

I am very likely to return to the Hawthorn Suites LTD - Cedar Rapids.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Nov 02, 2005
   
         
Mediocre
by a traveler from Omaha, NE
32 year old female with a moderate budget, traveling for leisure

We stayed at the hotel during a holiday weekend so the staff was cut to a bare minimum at the hotel. As a result, the cleaning crew did a bare minimum of cleaning rooms and would only perform services on an ask-only basis. We were not made aware of this information and forgot to set trash outside the room in time for pick-up and had to dodge bags of other people's trash for a better part of our stay. The beds were not made and the basics were not taken care of. After paying $119 a night for our suite, we were very disappointed with what we got for our money.

I am somewhat likely to return to the Hawthorn Suites LTD - Cedar Rapids.
I might recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Jun 29, 2005
   
         
Okay
by a traveler from Chicago, IL
27 year old female with a moderate budget, traveling for business

I am somewhat likely to return to the Hawthorn Suites LTD - Cedar Rapids.
I might recommend it to friends.
HorribleExcellent
12345
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Check-in process
Quality of service
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Hotel Review – – Posted Sep 27, 2003
   
         
Good
by a traveler from Winthrop , IA
37 year old male with a economy budget, traveling for leisure

I am very likely to return to the Hawthorn Suites LTD - Cedar Rapids.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Dec 05, 2003
   
         
Good
by a traveler from Winthrop , IA
37 year old male with a economy budget, traveling for leisure

I am somewhat likely to return to the Hawthorn Suites LTD - Cedar Rapids.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Feb 18, 2005
   
         
Okay
by a traveler from Marion , IA
31 year old female with a economy budget, traveling for leisure

My experience was very good. Our church had a women's overnight retreat, and I felt important because there was a sign welcoming us there. There were 4 women to a room, at $30 each, so it was kind of expensive, but it's a great place to go to be spoiled.

They had spacious rooms and comfortable furniture.

I am somewhat likely to return to the Hawthorn Suites LTD - Cedar Rapids.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Aug 12, 2003
   
         
Okay
by a traveler from Anamosa , IA
33 year old male with a economy budget, traveling for leisure

I am somewhat likely to return to the Hawthorn Suites LTD - Cedar Rapids.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Nov 16, 2003
   
         
Okay
by a traveler from Stanhope , IA
45 year old female with a moderate budget, traveling for leisure

I am very likely to return to the Hawthorn Suites LTD - Cedar Rapids.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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