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Hawthorn Suites - Ann Arbor

3 Stars
 
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3535 Green Court   [edit info]
Ann Arbor, MI 48105, United States +1 734 327 0011 www.hawthorn.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Welcome to Ann Arbor Hawthorn Suites, Ann Arbor, Michigan's premier extended stay, all-suites hotel. Regardless of whether a business tri... more »
 
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average guest rating 3.6 out of 5

Hotel Reviews

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Sort by:   newest   best   worst 1-10 of 29 reviews

I would return, in fact, I did. – Posted Jun 30, 2008
by member71249  (1 reviews)
   
         
Good
49 year old male with a luxury budget

very clean, very nice staff, great pool for the kids and a grocery store 100 yrds away.

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WE NEVER GOT OUR ROOM CLEANED! – Posted Feb 10, 2008
by DrJasonB  (1 reviews)
   
         
Horrible
44 year old male with a luxury budget

We stayed at this hotel for three days. When we checked in everything was fine.

Our second day, we came back to the hotel after 4 PM and found out our room hadn't been cleaned. We called the front desk, but they told us housekeeping had left and offered us new towels. I asked them to make sure that our room was cleaned the next day and they said that wouldn't be a problem. Guess what, they missed our room again and no one was there to clean it. We asked for some type of adjustment when we checked out and the deskclerk said they would check with the manager and let us know.

No one has called us in the 2 weeks since. I guess that tells us something right there.

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ROOM WAS NEVER CLEANED! – Posted Feb 10, 2008
   
         
Mediocre

We stayed at this hotel for three days. When we checked in everything was fine. Our second day, we came back to the hotel after 4 PM and found out our room hadn't been cleaned. We called the front desk, but they told us housekeeping had left...

read full hotel review on Yahoo! Travel

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THEY GAVE AWAY OUR ROOM! – Posted Dec 09, 2007
   
         
Horrible

We had just driven over 3 hours for a UofM football game and when we arrived to check in, we were told our room had been given away. We booked this room over 10 months in advance and guarenteed it with our credit card. I guess a guarenteed...

read full hotel review on Yahoo! Travel

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They gave our room away! – Posted Sep 15, 2007
by UMFootballFan  (1 reviews)
   
         
Horrible
35 year old male with a luxury budget, traveling for leisure

We had just finished driving over three hours for a U of M football game and when we went to check in, we were told there wasn't a room for us. They had overbooked the hotel and even though we booked our room 10 months in advance, we were still sent to a dumpy hotel next door to stay. This ruined our weekend. We will not recommend this hotel to any of our friends and our group comes to about all of the U of M home games. We have canceled our remaining reservations with this hotel. They aren't going to do this to us again!

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Hotel Review – – Posted Nov 20, 2006
   
         
Excellent
34 year old male with a moderate budget, traveling for leisure

HAD A GREAT TIME. We were passing thru Ann Arbor, all set to stay at the Holiday Inn next door and saw this hotel. I'm glad we stayed there instead. Everything was great.

I am very likely to return to the Hawthorn Suites - Ann Arbor.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
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Quality of service
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AWFUL SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!! – Posted Sep 11, 2007
   
         
Horrible

I was told this hotel has new owners and new managers. If that's the case, those new owners better try and get the old managers back.

I have spent the last 3 days emailing the new general manager, trying to get one of their rooms with ...

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Exceeded our expectations – Posted Aug 07, 2007
 
         
Excellent

This is a great hotel. We were there when we were helping our son get settled in a new apartment for grad school at U of M. The two separate bedrooms and bathrooms are wonderful for a grown family. We used the kitchen area much more than I thought ...

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Hotel Review – – Posted Aug 24, 2006
   
         
Good
63 year old female with a moderate budget, traveling for leisure

The hotel is very pleasant, with many amenities and a very good breakfast.

I am very likely to return to the Hawthorn Suites - Ann Arbor.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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This is our #1 hotel when staying in – Posted Jan 25, 2007
 
         
Excellent

This is our #1 hotel when staying in Ann Arbor. Super clean and great friendly...

read full hotel review on IgoUgo.com

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