Hawaii Naniloa Hotel

The pictures are misleading. We spent extra money to stay in this "resort" but should have settled for Hilo sands instead. The carpet in the room was dirty, it looked like a crime had taken place in the room. The walls were also dirty, and the TV had poor reception. There was no balcony either. Good service from employees did shed some light on the situation.

I stayed there for two separate nights during the Christmas holiday in 2006. It is undergoing renovation. The mattresses are worn out and extremely soft. The carpet is old and room has a moldy smell to it. The A/C is loud, too. However, it is close to airport, Big Island Candy Factory and Ken's.

It had a nice and convenient location in Hilo town and it was very close to the airport. They provided a shuttle to the airport. The price was affordable.

It was a wonderful hotel to stay at. The staff was extremely accommodating.

This hotel made me feel entertained: There were many halau there to entertain us, musicians and dancers.

It was a perfect location, though not especially comfortable rooms. It was adequate with two double beds and bathroom, refrigerator. The window did not open so it was not great for drying swimwear. The hotel services were fairly slow, but not a typical for Hawaii.