Harrah's Casino and Hotel Reno - Page 8

The location was perfect. The room was great. The employees could not have been more helpful.

This hotel made me feel elegant: With my diamond card, I felt like a high roller which I am not.

We always enjoy staying at Harrah's.

I really enjoyed my stay there.

We stay at Reno Harrah's several times a year. They usually have very affordable rooms and we like all the services.

This visit was mostly free due to being a diamond player member. We always enjoy these visits and trying the various restaurants in Reno

This hotel made me feel respected: As a diamond card member one is treated as almost-VIP. For instance, the kennel at the hotel was full that day; they do not accept reservations for the kennel, so they let us keep the dog in our room.

We always stay at Harrah's when we go to Reno. We are comped for our room. Food and service are always excellent.

The hotel is centrally located. The staff is willing to accommodate needs.

The hotel is in a central downtown location with separate (behind doors) Diamond status check in. The rooms had been recently remodeled, with quilted mattress top and quality toiletries. The room was quiet with good soundproofing.

It is easy to get to and centrally located. They have good restaurants, good service and easy parking. I loved the three-way mirrors in the bathrooms!

This hotel made me feel practical: I always gamble there with my total rewards card, so I am able to get free rooms.

The price was right. The staff was friendly and the beds were comfortable.

This hotel made me feel practical: They took care of our every need.

We had a very enjoyable stay at the Harrah's hotel in Reno.

The location of the hotel made it very convenient and we enjoyed the workout room and the spa facilities. The service was exceptional and the room was nicely furnished and very comfortable. I would recommend it to others.

This hotel made me feel important: We were treated with respect by each and every staff member. The staff members were all very helpful and made sure our needs and desires were met.

I really like the views from the West Tower rooms and always have coffee delivered to my room in the morning. They have a really good staff there.

If you use a Harrah's players card they send you coupons for free rooms. Free rooms are usually available during weekdays at the Harrah's hotel in Reno.

This hotel made me feel practical: The room was free so there was more money to play with.

The hotel staff is efficient and friendly.

The Harrah's hotel nearly always meets or exceeds our expectations.

This hotel made me feel welcome: The room was ready and the desk personnel was eagerly waiting for our arrival.

The food at the Reno at Harrah's has gone from fair to very, very awful/poor -- except for the steak house, which has stayed outstanding.

The hotel is in a great location. The employees are always polite and helpful.

The service was excellent. The food at the steakhouse was delicious.

This hotel made me feel welcome: The valet was personable and check in was efficient.

The Harrah's hotel has been a great place to stay.

This hotel made me feel welcome: The room was ready with a hotel host to take care of my needs.