Hard Rock Hotel Chicago

My husband and I stayed here for a long weekend in the city. It was fantastic! Only negative was when we checked in and were told that our suite was no longer available and we were bumped to a smaller room. After the desk clerk spoke with the manager, we were given our suite on the 33rd floor and the views of Mich Ave. and the river were incredible! EVERYONE was so nice and helpful! Room was awesome and huge! We never ate at the restaurant, but frequented the bar a few times, and the bartenders were great and fast! I highly recommend this hotel to anyone who wants to kick back and relax for a night or two.

Totally excellent. There were problems checking in (HOTWIRE messed up!) and the desk clerk took care of it 100%...even upgraded out rooms because my daughter-in-law was getting tear-ry. Great rooms, very classy chrome and glass, huge bathroom, window in shower overlooking Mich. Ave. Beautiful people. Only downside: drinks in bar are pricey.

We have stayed in several downtown Chicago hotels over the past year, and the Hard Rock by far has been the worst. Overpriced small room, poor lighting, beds were comfortable, although the bottom sheets weren't even fitted ones! Couldn't adjust the temperature in the room either, beyond a degree or two. A bottle of water was available on the nightstand for $7.00. Also had to wait 15 minutes for our car. Valet spot in front of the hotel is poor too. A lane of traffic gets blocked when you exit your car. I will not stay here again.

This is a deluxe hotel, with nice plush carpet in the rooms. They have Internet access available in the business center. I received courteous service from the staff. I probably wouldn't be staying here on my own money, but I definitely recommend it to anyone that can afford it.

I heard about the Hard Rock from friends who stayed there on a weekend. Since I am a business traveler, I wasn't sure if it would also fit my needs, but I tried it anyway and I am very happy that I did. The hotel and its staff really exceeded my expectations. The free High Speed Internet was great and the beds were amazing. However the best was the location. It's right next to all the business towers, but also just a quick walk to all the shopping and I was even able to find a Christmas present for my daughter.