Harborside Inn Boston

This charmer of a hotel, which used to be a dye and textile warehouse, features comfortable accommodations and less flash, but consequently more value, than many of the surrounding hotels. Many of the guestrooms have exposed brick and all of them are furnished in the period of the building's origin with a king or queen bed. Complimentary wireless access is available throughout. There is a restaurant but no fitness center; guests can get a discount at a nearby hotel's gym. The location is perfect for exploring Boston's architecture and history, museums, the Aquarium (the T stop is just outside the hotel's door) and great shopping and dining.

Dirt & debris at front door. Rude front desk staff. Manager would not change room that was not cleaned up after previous guests. We left & are still fighting to get our money back. Surprised to see this hotel at the top of any list. Guests BEWARE!!! Owner is unresponsive. They just take your money & say "sorry there's nothing we can do". False advertising

The hotel's good location is what drew us, but we really disliked the room (which we tried, unsuccessfully, to change)overlooking the Atrium : it had venetian blinds which let light in; it should have had drapes. We felt a lack of privacy. We could not open the window and the air conditioning was not very strong.

Workmen arrived by 7:30 or 8 and woke us up every morning. There were piles of dirt in the entrance way; the elevators were dusty and dirty. The lack of valet service, driving 3 blocks to get to the parking lot in Boston traffic and one way streets was not fun. All together, we could have gotten a nicer room at the nearby Marriott Express for about the same price.