Hampton Inn and Suites Denver Downtown Hotel

I stayed at this hotel in February of 2007 - you have to valet park because there is no public parking garage or lot.

When I got my car back - there was a new dent that I immediately reported to management. They took a report and photo - and advised that Risk Management would handle this directly with the rental car company. They did not.

They now refuse to cover the meager $150 for the dent in the car. The will not take my calls and refuse to do the right thing.

I would avoid this hotel unless you are on foot - if anything happens to your car - they will not do the right thing.

It has a terrific free breakfast and a very friendly staff.

This hotel made me feel welcome: They had a very friendly staff. They had a clean lobby, elevator, corridors, and room. There were excellent soaps and lotions in the bathroom.

It's an outstanding hotel in an excellent location. It is near everything! The staff was excellent! Parking is a problem, only valet parking is available at a shocking cost! But I would have no hesitation staying there again.

This hotel made me feel pampered: Our every need was anticipated. We were always greeted by name. The staff went out of their way to be helpful and friendly in a professional manner at all times.

The hotel is in a good location -- close to downtown but not right in the middle of it. The staff gave good directions for finding things. There was no parking for the hotel but lots of on-street parking around.