Hampton Inn and Suites Austin Hotel

The staff was friendly and everything was very clean. The bed was extremely comfortable! Also, I liked the smile messages in the elevator.

This hotel made me feel secure: The front desk was positioned well to see any out of place people in the lobby. Also, the locks on the doors worked fine.

I liked the location, it was so close to the convention center. The furnishings and the carpet appeared to be old.

I appreciate the ease of the internet access without additional cost.

This hotel made me feel comfortable: The room was clean and quiet. Breakfast was easy to access.

It's an excellent hotel with an excellent staff. I would recommend it to everyone.

They offered a military discount then, a week before arrival, they called to cancel the rate because they were overbooked. The breakfast manager was very friendly. Other tourists should contact company headquarters if they have a complaint or concern about the franchise. The accommodations were comfortable.