Hampton Inn and Suites Arrowood Hotel

The visit was great. Excellent customer service rendered, The staff were very professional, friendly front desk, dining area and guest services. My family received nice accomodations during the visit, we had the King Suite which the rooms were large, restroom as well and hotel was in great shape. The food for breakfast was great. Extras with popcorn daily, cookies and candy for my daughter very much appreciated. Keep up the excellent services.

The front desk staff was very friendly and informed on the area. The hotel in the Queen City is in a quiet location directly off of the interstate. As it being the first weekend of summer the pool was not very clean. I have 2 reservations in Charlotte in June, and I am considering transferring my reservations from the Hilton to here.

The staff was polite and informed. There was a listing of nearby eateries (i.e., Chinese, fast food, seafood) as well as nearby malls, movie theaters, etc. The room was clean and very elegantly decorated, from the bedding to the carpet. I also loved the wireless access. The pool was clean and well kept. They also served a limited breakfast as well as tea all day. We also received a paper every day, except on weekends.

The location was great. Having to be my own plumber was horrible.

It was a great experience as always. I stayed there on my first trip to Charlotte and continue to stay there because of the great service.

This hotel made me feel pampered: The remote and TV guide were placed right in the middle of the bed. The room also had the air conditioner on when I arrived and the room was comfortable.