Hampton Inn Rapid City Hotel - Page 1

The location is off of Lacrosse street and hidden behind other buildings. This is a negative because anyone who stays in these rooms would be more than pleased with the size of the rooms and the total satisfying comfort of the beds. The rooms are just the most pleasing positive quality of the motel. I would most definitely return for another stay.

This hotel made me feel elegant: The appearance of the room and the interior of the building made me feel elegant.

I loved the bedding, after traveling all day we could get a nice clean comfortable room, sit in the hot tub and then take a shower and lay on those huge fluffy comforters. The pillows felt great. Their complimentary breakfast was wonderful too. They have everything you need and all the great extras.

This hotel made me feel respected: They had a very friendly, polite staff, I received a courtesy call after checking in to make sure room is in excellent condition.

We called for an early check-in and were told it would be fine. The girl at the desk when we arrived, with two children under age four and after driving eight hours, told us to wait. Although the cleaning crew got to the hotel at eight a.m. and we witnessed several folks checking out, we were not given a room until ten a.m. She made us wait until our assigned room was ready. On top of that she was rude and not at all what we had experienced each year before, this is an annual trip. She could have offered us coffee, she could have offered to turn on the TV for the kids, she could have at least empathized and helped us understand that she cared. Also, we were moved out of our room after the first night due to a leak from the pool into our room.

This hotel made me feel relaxed: We were on vacation and the beds were great to come home to after a long day of sight seeing with two little children. The breakfast was pretty good too.

This hotel was a fine place to stay.