This hotel was great. They were able to check us in early when we got there before check in time, a hot breakfast was nice with cofee/tea all day long, the pool was never crowded, and the rooms were very clean with comfortable beds. The customer service was also excellent as well. The only thing about this hotel that I wish was different was the disney shuttle. If you're planning to take their shuttle, it picks up from the Hampton Inn first at 7:20 and leaves the parks at 10:00pm and it drops off the Hampton Inn people last. So, if you want to stay and watch the fireworks you would have to find alternate transportation home and get up early again the next morning to get to the parks when they open. But other than that really enjoyed staying here. The location was nice and quiet.