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Hampton Inn Oklahoma City-Northwest

3 Stars
 
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3022 N.W. Expressway   [edit info]
Oklahoma City, OK 73112, United States 1-405-947-0953 hamptoninn.hilton.com - see rates
Check-in time: 2:00p    Check-out time: 11:00a
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'The Hampton Inn Oklahoma City-Northwest hotel is conveniently located in the prestigious area of Northwest Oklahoma City. Our hotel is... more »
 
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average guest rating 3.4 out of 5

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Service without a smile – Posted Apr 18, 2007
by bahhumbug  (1 reviews)
   
         
Mediocre
40 year old female with a moderate budget, traveling for leisure

Day 1 - Upon check-in, we informed the desk clerk that under no circumstances was anyone to enter our room; we would take care of our own towels. Later on, my mother-in-law fell on water by the elevator. The desk clerk didn't seem too bothered by this fact and took her time getting towels for the water. Not once in 3 1/2 days did anyone ask if she was ok.

Day 3 - Housekeeping entered the room while we were at breakfast. When we spoke to the general manager about this, she wasn't concerned that her staff did not honor our request.

Upon checkout, the general manager was very rude when asked to honor the 100% satisfaction guarantee and said, "You came here with the intention of getting your money back, and have been causing nothing but trouble since you got here!"

It was very insulting. We will never go back there. It's a shame that such a nice hotel, with a great breakfast has to have such service.

I am not likely to return to the Hampton Inn Oklahoma City-Northwest.
I would not recommend it to friends.
HorribleExcellent
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Hotel Review – – Posted Sep 23, 2006
   
         
Good
56 year old male with a moderate budget, traveling for leisure

It was a good location. It was safe and with a friendly staff.

It was comfortable and relaxing. It had great views

I am very likely to return to the Hampton Inn Oklahoma City-Northwest.
I would definitely recommend it to friends.
HorribleExcellent
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Hotel Review – – Posted Aug 14, 2006
   
         
Good
68 year old female with a economy budget, traveling for business

Everyone was friendly and helpful.

I am somewhat likely to return to the Hampton Inn Oklahoma City-Northwest.
I would definitely recommend it to friends.
HorribleExcellent
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Hotel Review – – Posted Jun 30, 2006
   
         
Okay
by a traveler from Johnson City, TN
52 year old male with a economy budget, traveling for business

It's a nice place with a friendly staff. The bathroom was in disrepair slightly.

The staff was attentive and responsive

I am very likely to return to the Hampton Inn Oklahoma City-Northwest.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Jan 12, 2006
   
         
Good
by a traveler from Warr Acres, OK
34 year old female with a moderate budget, traveling for leisure

It was a very nice hotel with a big whirlpool.

I am somewhat likely to return to the Hampton Inn Oklahoma City-Northwest.
I would definitely recommend it to friends.
HorribleExcellent
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Would stay here again in a heart beat – Posted Jun 11, 2006
 
         
Excellent

I called for a reservation for my mom & me as my sister was having surgery at Deaconess Hospital, Ashley told me they had a room for the 1st night of my request, however was sold out for the second night, however we should check to see if they...

read full hotel review on Yahoo! Travel

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Hotel Review – – Posted Sep 16, 2005
   
         
Good
by a traveler from Austin, OK
51 year old female with a economy budget, traveling for leisure

Hampton Inns and Suites is at a convenient location. The rooms are clean and roomy. The free breakfast is adequate. The checkout service is very good.

I am very likely to return to the Hampton Inn Oklahoma City-Northwest.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Jul 27, 2005
   
         
Good
by a traveler from Ponca City, KS
54 year old male with a economy budget, traveling for leisure

The hotel had a good breakfast bar and a nice pool. It was close to the hospital and downtown.

They offered free coffee and a newspaper. The lady at the front desk was very nice.

I am very likely to return to the Hampton Inn Oklahoma City-Northwest.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Quality of service
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Hotel Review – – Posted Dec 05, 2005
   
         
Okay
by a traveler from Pearland, TX
76 year old female with a moderate budget, traveling for business

The hotel was clean and comfortable and in a good location for shopping. The daytime desk clerk was very knowledgeable and helpful. The buffet breakfast was very good, with a good selection of items.

I am somewhat likely to return to the Hampton Inn Oklahoma City-Northwest.
I might recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Dec 27, 2005
   
         
Okay
by a traveler from Sherrill, NY
64 year old male with a luxury budget, traveling for leisure

We always stay at Hampton Inns. We travel a lot and find it the best place to stay.

I am very likely to return to the Hampton Inn Oklahoma City-Northwest.
I might recommend it to friends.
HorribleExcellent
12345
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Check-in process
Quality of service
Quality of bed, furniture
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