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Hampton Inn Asheville-I-26 Biltmore Square

3 Stars
 
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One Rocky Ridge Road   [edit info]
Asheville, NC 28806, United States +1-828-667-2022 hamptoninn.hilton.com - see rates
Check-in time: 2:00p    Check-out time: 12:00p
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The Hampton Inn Asheville - I-26 Biltmore Square hotel is located between the heart of downtown Asheville, North Carolina and the entranc... more »
 
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average guest rating 3.0 out of 5

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Very Disappointed. Left hotel!!!! – Posted May 21, 2008
by tigerfan01  (2 reviews)
   
         
Mediocre
42 year old female with a luxury budget, traveling for leisure

I am only giving a 4 because the staff as friendly. The hotel and the room was more like a no star hotel. The furnishings in the room where more like second hand furniture. They had chunks missing and there were water marks. The bedding was old and dingy. The mattess was hard and lumpy. I had ask for a room with a view. I got a view of the first floor roof. I called downstairs and told them the hotel was certainly not what I expected from a Hampton Inn and it certainly wasn't worth the $153.00 I was charged. I was told that the hotel was 16 yrs old and would be remodeled in Nov of 08. I told her that made not difference to me, I was here now. I told her I wanted my money back and would find another place to stay. The rep. did call other hotels and found a vacancy at a different hotel. My suggestion is not to stay here until it has been remodeled. You will find it comes no where close to the quaility you expect and pay for at a Hampton Inn. A second note: It is across the street from mall that is barely operational. They are in the process of transforming it into an outlet mall. The only resturants close by were: Taco Bell, Long John Silvers, McDondalds, Harbor Inn and a Mexican Resturant. Very poor location.

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Rudest service in Asheville – Posted Apr 29, 2008
by mountainhikergirl
   
         
Horrible

pros: Nice rooms, comfy beds, pleasant housekeepersI've stayed at a lot of Hampton Inn's and can honestly say this location is probably THE worst in customer service. The front desk employees were very short, curt and rude to the customers - not...

read full hotel review on Citysearch

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Hotel Review – – Posted Apr 08, 2007
   
         
Okay
67 year old male with a luxury budget, traveling for leisure

I am somewhat likely to return to the Hampton Inn Asheville-I-26 Biltmore Square.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
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Hotel Review – – Posted Jan 12, 2007
   
         
Good
63 year old male with a luxury budget, traveling for leisure

The hotel has a good location. It is good value. My grandchildren loved it.

I am very likely to return to the Hampton Inn Asheville-I-26 Biltmore Square.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Mar 18, 2007
   
         
Good
72 year old male with a luxury budget, traveling for leisure

I appreciate the consistent quality, the security and the breakfast provided.

I am very likely to return to the Hampton Inn Asheville-I-26 Biltmore Square.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Jan 09, 2007
   
         
Excellent
62 year old male with a luxury budget, traveling for leisure

This place was comfortable and clean. It was somewhat old and it could use a makeover. The staff was very friendly. The free wi-fi internet service was great as we had our laptop with us. The location was excellent as we were right next to the area we wanted to visit.

Everything went smoothly. All the staff was pleasant and polite. Services were prompt and efficient.

I am very likely to return to the Hampton Inn Asheville-I-26 Biltmore Square.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Jul 09, 2006
   
         
Good
51 year old female with a luxury budget, traveling for leisure

The rooms were very clean and the beds were extremely comfortable. The service was friendly and professional. I will definitely stay with Hampton Inns again.

Security was on duty our entire stay.

I am very likely to return to the Hampton Inn Asheville-I-26 Biltmore Square.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Aug 02, 2006
   
         
Excellent
56 year old female with a luxury budget, traveling for leisure

It was great. Everyone was very helpful, especially with directions.

I am very likely to return to the Hampton Inn Asheville-I-26 Biltmore Square.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted May 01, 2006
   
         
Good
43 year old female with a luxury budget, traveling for leisure

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Hotel Review – – Posted May 21, 2006
   
         
Mediocre
by a traveler from Salem, WI
47 year old female with a luxury budget, traveling for leisure

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