Grand Traverse Resort Resort - Page 1

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Grand Traverse Resort
Okay 5.0/10 5 reviews
100 Grand Traverse Village Blvd, Acme, MI 49610
Hotel Class: 4 Stars
On this page: Info & Amenities

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Official Contact Information & Amenities

Information
660 rooms, 17 floors , Built 29 years ago (1979), Renovated 10 years ago (1998)
Check In: 04:00PM, Check Out: 11:00AM
 
Amenities
Business secretarial services, A/V equipment rental, Barber/hair stylist, Non-smoking room, Business center, Car rental, Childrens programs, Restaurant, Bar/Lounge, Complimentary coffee, Concierge service, Cable or satellite TV, Fax (for guests), Refrigerator, Gift shop, Laundry/Dry cleaning services, Multi-lingual staff, Meeting facilities, Air-conditioned, Photocopier service, Kitchenette, Room service, Smoke alarms, Parking (free), Airport shuttle, Common areas wheelchair accessible, Microwave 
Room Amenities
Non-smoking room, Cable or satellite TV, Refrigerator, Air-conditioned, Kitchenette, Microwave 
Activities
Tennis, Fitness center, Boats, Beach access, Jacuzzi, Bikes, Golf, Game room, Jogging, Hot tub, Health spa, Pool (outdoor), Pool (indoor)
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $172.69 per night  
Official Phone Number
1-231-534-6000, 800-748-0303 
Official Website
Grand Traverse Resort  

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1.0/10
Stay Away
member icon Never Again
Posted Oct 23, 08 by ChelseaJane, 2 reviews 
female with a luxury budget, traveling for leisure

My husband and I were planning a weekend get-away for Sweetest Day this year. We figured with all of the gorgeous pictures of the resort, it would be a great time. We opted for a Tower Room because we wanted it to be very special. We had read about all the millions spent on renovations etc. Needless to say we were not impressed. Upon arrival, no one offered to help us with our bags, and the wait to check in was incredibly long. We were offered free breakfast with our reservation and reminded Kyle who was checking us in of this three times, it was very clear he trying to "forget" about it. The check-in area is like a big circle with various hallways out, and when we asked how to get to our room, we were pointed in the wrong direction. It was horrible customer service; we walked all over the hotel, around the loud and smoky bars, etc for 20 minutes until we found our room. I was very excited to see the room after all this time. Much to my disappointment, the room was NOTHING like the pictures, it was outdated, wreaked of smoke, and we could hear the people on either side of us, the walls were paper thin. The hot tub that was supposed to be included was a Jacuzzi tub from 1987. It was horrible, and we found moldy grapes in the drain.

At this point we were hungry and decided to head to the "famed" Aerie restaurant. Our waitress had the poise and tact of someone who worked at Denny's. The food was terrible, overpriced for the quality and the service was poor.

I am not a hard person to please, but I have stayed at nicer Holiday Inn's.

I would never recommend this hotel, never.

7.0/10
Great
member icon It was a lovely place...
Posted Oct 07, 08 by whoward625, 1 reviews 
with a budget

It was a lovely place to stay. My granddaugters had a terrific time in the pool area. The bathroom was not as clean as it should have been; hair on the floor, dirty washcloth on top of towel bar and counter not wiped very well, but I would certainly come again.

I am very likely to return to the Grand Traverse Resort.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Pool
Location
5.0/10
Okay
member icon Hotel Review - Posted Jan 17, 07
39 year old female with a moderate budget, traveling for leisure

The property is very nice, the staff is accommodating and there are lots of things to do in the surrounding area. It is a great place for families to vacation.

I am very likely to return to the Grand Traverse Resort.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
7.0/10
Great
member icon Hotel Review - Posted Mar 17, 07
52 year old male with a luxury budget, traveling for business

It was a nice spacious room with a kitchenette, an excellent view of the bay and good service. They had decent restaurants and nice clothes shops on the main floor. There was a shuttle to the casino and a short drive to Traverse City attractions.

I am very likely to return to the Grand Traverse Resort.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
7.0/10
Great
MizzouMarv icon Great golf!
Posted Aug 09, 07 by MizzouMarv, 1 reviews 
58 year old male with a moderate budget, traveling for leisure

Spacious room with great view. Three very nice golf courses. Private beach was a short drive, but very nice with it's own pool and snack bar.

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