Grand Sierra Resort and Casino Resort - Page 4

The staff was not knowledgeable about the area.

I had an enjoyable stay at this hotel.

It suited our needs. It was nothing that great.

This Hilton is older but well-maintained. It has large guest rooms and good restaurants. It has a large airy casino with a good selection of games. Staying here is always fun.

I did not get the accommodations I requested.

I like the Hilton in Reno and NYC quite a lot. In Reno I like the fact that it is not on the beaten path, although I have traveled to those places but was able to get away a little.

The hotel is in a good location. But I was disappointed that the health club was not part of the included service.

I like the Hilton. It's easy to get to and close to the airport. The rooms are comfortable and the price is right.

There was very bad service at the hotel restaurant Chili's. When I notified the desk at checkout, the agent just laughed and said that they get a lot of complaints about Chili's. Perhaps they should do something about it rather than try to make light of their customers' complaints.

The hotel is a nice place with great service. There was plenty of help with the business portion of the stay.

The air conditioning in the room was not functioning properly and the windows let in a lot of heat. The room was very hot, and the hotel was booked, so we couldn't change rooms. It was never fixed. The food at the hotel was mediocre at best, and the cocktail bar waitresses had limited English capabilities, kept messing up our orders, and took forever to deliver. I don't know if I'd stay there again -- the rooms weren't cheap, even with my convention discount.

We enjoyed our stay, but when we arrived late as pre-planned, our room was not available even though we had pre-paid.

Overall, I believe that Hilton is the best quality hotel for the money.

We often visit Reno, Nevada and always stay at the Hilton because of the quality of service, hotel and rooms.

This hotel is a great place to stay. It's very clean, with great food. There's lots of entertainment.

This hotel made me feel excited: It has great gambling. The food was fantastic and the staff was extra nice.

The hotel was excellent in all areas.

This hotel made me feel relaxed: It was clean. The staff was professional, and I had a very comfortable bed!

This is a great hotel with a wonderful buffet and sports book. It offers a great rate. It has terrific perks.

This hotel made me feel relaxed: I like it and I have no reason to leave. There are great places to eat. Shopping was available downstairs.

My stay at the Hilton was wonderful in all ways. My only dislike was that the bed was not comfortable -- it seemed old and worn.

This hotel made me feel comfortable: They have many employees and security was always seen.

The room, breakfast, and room service were good. It was noisy the second time we stayed because there was a basketball convention.

I enjoyed the casino and the service that allowed me to travel to downtown Reno. The activities (jewelry show) in the convention center were awesome!