I worked temporarily with Elizabeth Smith until we had to fire her 2 weeks before our wedding. This location is not cheap, yet we were treated like trash. The wedding coordinator lied, triple booked our site and continued to lie her way out of her lies. She tried to pin the bride against the mother in law with her lies, and she only got herself caught. When we tried to speak with her in her office, she immediately had a face of disdain and we could tell she'd been reprimanded for making empty promises. We never once raised our voices - we don't think that's how business gets handled.
Here are some quotes from Liz herself. Make up your own mind:
"Wait, let me go get someone in here before I'm ganged up on"
"Now that my boss is here, bring it on, start blasting me like you were before"
"Like I care about this job or wedding, I'm moving back to Dallas in 2 months"
"We had three weddings here last weekend and it was a total nightmare."
She even made up a lie about a bride threatening my life and my wedding. She's just a piece of work. The location - most of the rooms - isn't that bad and the price is right. I just wished they'd hire some sensible, professional people at the front desk and with special events. I will never recommend the Grand Plaza to anyone.