Grand Hyatt Washington Hotel

I loved the location, the ease of getting there and the room. The room was large, attractive, very quiet and well appointed. I found a lovely selection of toiletries in the bathroom. The bed was comfortable. The location was convenient to museums and restaurants. It was nice to have a Starbucks cafe in the hotel. I loved being able to electronically check in and confirm airline reservations. Everyone was pleasant and most helpful. Many families were staying there for National Spelling Bee. The business meeting I attended was well setup and the catering was great. I would not change a thing except bringing my spouse next time. It has convenient, safe access to the Metro which goes directly to the Reagan Airport. It is in an upscale area with convenient access to shopping, restaurants and area attractions. The only problem is the restaurants in the hotel close early. It would also have been nice if the exercise room was included in the room rates rather than for a separate charge but everything else was great.

This hotel made me feel inspired: The lobby was lovely with water features and plants. Relaxed seating areas could be found throughout hotel even on the upper floors.

It is an extremely great place to stay.

This hotel made me feel welcome: The hotel staff was very good. They met all expectations and the place was outstanding.

From the moment we walked in (with no reservations) asking for a large room for two adults and two teens, the hotel staff immediately began preparing a "Grand suite" with a double bed connector. Through the large lobby with chandelier lighting, water fountains, marble walkways and dining areas, to the well decorated King room with a view of DC, the luxury whirlpool bath covered in marble, plasma tv's, large living area, wet bar, dinning table, 2 and a half baths, prompt and courteous room service that delivered and set up tasty meals that even the teens enjoyed, to the special delivery we received on our first night from the hotel staff was absolutely perfect! I cannot believe the other reviews are of the same place. Loved it, and would go out of my way to stay again.

I thoroughly enjoyed our stay at the Grand Hyatt hotel in DC. Although I had forgotten my credit card, the check in clerk was extremely helpful in working with my home office to get my room charges paid. Also the bellman who escorted us and our luggage to the room gave us a great tour of our room, the services provided by the hotel and the neighboring eateries and shops.

The hotel had a great location, a swanky look, a very nice sports bar and remodeled rooms. But I disliked the curt check in staff, the breakfast outlet was not a value and the guest floors layout was confusing.

This hotel made me feel comfortable: I was able to open the window.