Grand Hyatt Tampa Bay Hotel

The main hotel was sold out so they offered us a "free upgrade" in their resort about 5 minutes away. The restaurant was closed down, the pool had ducks swimming in it and worst of all our room had a strong smell of either pesticide or jet fuel (airplanes take off over the rooms all day and night). They offered to move us to a room that had beer cans and trash under the bed. Worst of all, no one cared. We usually stay at Hiltons. Next time we'll know better.

The hotel and the staff are wonderful.

This hotel made me feel relaxed: The bed was very comfortable.

I was impressed with the fabulous view, the easy access from the airport and the of activities they provided for the whole family. The nature walk to the gazebo was very nice, I saw a lot of the local wildlife. There was a free shuttle several times a day to the international shopping district as well as free shuttle service to and from the airport.

This hotel made me feel relaxed: Everyone was there to help, so I could take it easy. The beds were very comfortable and the ability to set the room temperature to your liking really made it perfect.

The place used to be a dump. They had a great renovation. I love the new place.

They had a nice staff and a comfortable room.