GrandStay Residential Suites

We came in to drop our son off to college and did not expect such a great hotel. We were so impressed we already made our reservations for the visits next year to our son here. We got to see how a hotel should be operated. The rooms were amazing and the workers there were just terrific! We could not have stayed at a better hotel in Ames. Thank you all at the Grandstay!

We came for our son's orientation at ISU, and the hotel was such a nice part about our trip. I usually do not get on and post a comment, but this hotel wow'd me and my family. The rooms and the whole hotel were so clean, and warm. The breakfast lady was so nice and sweet to my kids, and helping us every morning of our stay. The front desk girls were always friendly. We did have our ice maker in our room not work, but the manager personally apologized to us, and had it repaired right away. We will be coming to Ames for the next four years off and on, and I and my husband will not even consider staying anywhere else! This hotel is the best!

We were in town for the weekend and absolutley loved the hotel and the staff. The General Manager delivered to the doors to all the mothers for mothers day in the hotel. It was a very nice and clean hotel and our kids loved the pool and spa. The breakfast was fantastic and all the staff at the hotel was very nice! I would reccomend this hotel to anyone and everyone. I am not sure what the other review was saying but this hotel is definitely not that. The manager was so considerate and nice I could not see him or any of the other staff being anything but.

This is the nicest hotel in Ames hands down. I travel all the time for my job and this hotel is the best maintained, clean and well managed hotel I have been able to stay in. The staff was friendly, and made it feel like I was at home. The rooms were so nice and clean, and they were great to feel like I was at home, and not in a hotel room, with the living room area and the seperate bedroom, with all the kitchen needs was nice so that I was able to cook myself dinner. I enjoyed the spa and being able to relax ,and it was quiet and not a lot of noise. I would recommend this hotel to anyone. Great job GrandStay!

We stayed here for my daughter's birthday with eight of her friends.

There were electrical problems in the room, and the smoke alarm went off in the middle of the night. All nine girls got a bacterial infection called folliculitis from using the spa, which was being properly maintained. The general manager was downright rude and unsympathetic to the whole ordeal. He said he would, "Get back to me in two days."

It was the worst experience ever. I wouldn't recommend this place at all!