I stayed at this hotel in the middle of April, and I stay in sevierville/pigeon forge quite frequenty, this was the most clean, neat and spacious room i've ever stayed in. My room had a balcony which was nice for the view,and weather. It was close to shopping, and convenient to dollywood, which the tickets were right there at the front desk!! Overall, it was a really good experience. I will definately stay here again.