If you are looking for a more upscale hotel to stay at downtown, stay at the Golden Nugget hotel. The people are friendly and the rooms are very comfortable and larger than most of the hotels in downtown. The restaurants, since the new owners came, are different. The steakhouse is great. The food at the Grotto restaurant is not as good as the previous Italian restaurant, however, the pizza and the service at the bar in this restaurant are excellent.
This hotel made me feel comfortable: We enjoy staying at the Golden Nugget hotel. The people always makes us feel welcomed, from the driver who meets us at the airport to the registration desk. The slot attendants and the cocktail waitress are friendly and they treat you like friends. Our casino host is excellent and she really goes out of her way to make you feel comfortable and important.