Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment.... more »
Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment. Named after General William Jackson Palmer who established the hotel in 1898, the General Palmer is the only historical Four Diamond Hotel in Southwestern Colorado. Each room has been hand decorated in the Victorian era with luxurious amenities. It?s the little touches that make the General Palmer unique; freshly baked muffins each morning and Teddy Bears on every bed. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year around. We are located in downtown Durango right next door to the Narrow Gauge Railroad and we are within easy walking distance of many fine dining restaurants. The Palace Restaurant being one of our favorites.
Official Hotel Information
It?s the little touches that make the General Palmer unique; freshly baked muffins each morning and Teddy Bears on every bed. Rich in history the GENERAL PALMER Hotel offers quiet sitting areas where you might choose to read, relax, after a busy day, or watch as the train arrives back from Silverton. Fresh baked cookies, with coffee and tea service are available for your enjoyment every afternoon. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year around.
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43 year old male with a luxury budget, traveling for leisure
The rooms were very historic looking. Things were not overdone. The breakfast was great. Nice library and sitting areas. The old Otis elevator was very cool.Best of all the price was reasonable compared to several other hotels in Durango. The Genera
53 year old with a luxury budget, traveling for leisure
Recently my extended family, my husband and I (6 in all), spent 4 days in Durango at the General Palmer. It was my elderly Mother�s birthday weekend, and several of her first cousins came to town to join in the celebration. We had two separate roo
69 year old with a luxury budget, traveling for leisure
Recently my extended family, my husband and I (6 in all), spent 4 days in Durango at the General Palmer. It was my elderly Mother�s birthday weekend, and several of her first cousins came to town to join in the celebration. We had two separate roo
54 year old with a luxury budget, traveling for leisure
What a GREAT stay. Having been to several accomodations in the area this was the best. The hotel staff were quite pleasant and always had a smile to greet me. The rooms are beautiful and I enjoy being right next to the train station as trains were a
69 year old with a luxury budget, traveling for leisure
Authentic Victorian hotel with modern touches to make the visit to historic Durango an experience to remember. Adjacent to: narrow guage railroad & museum, best fish tacos in CO, Animas river raft guides, and the joys of Main street shopping. Off st
53 year old with a luxury budget, traveling for leisure
My stay at the General Palmer was very impressive! From my phone conversations with reservations, check in, to my multi day stay was a great experience.
On arrival (I was on crutches at the time), I was meet with an open door by the bellman, and a
The General Palmer Hotel has been under the direction of a new General Manager since April of 2008. We still run our Otis elevator which some of our guest find unique to the era. We strive to serve our guests needs and have been rated 4 Diamond by A
45 year old female with a luxury budget, traveling for leisure
On a family retreat I paid top dollar for 2-rooms. The location is superb but the hospitality of the ill trained staff is non existent.
The historic elevator can hold 2-people. I chose the stairs due to my claustrophobia. My 12-yr old son w/ blisters on his feet took the elevator. The elevator stopped between floors and he was trapped for nearly 1-hour. The staff was not trained on how to assist. I was ignored while the front desk clerk made the many phone calls to seek direction. I was ignored when pleading for assistance and to call the Fire Dept . I had to wait for the hotel's off duty maintenance worker to arrive to get him out. I received no apology and there was no concern for my son's well being upon his release. Also, there was no manager on duty and no manager available by phone.
Upon calling the General Manager the following business day, she rudely accused my son of foul play and blamed him for the elevator's malfunction which is a complete fabrication with no basis for the statement.
I do not recommend the General Palmer Hotel; however, I will return to the Historic Strater Hotel, 1-block away, with a lovely staff, quaint facility and terrific location.
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