Geiser Grand Hotel Hotel - Page 1

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Geiser Grand Hotel
Stay Away 1.0/10 1 review
1996 Main St, Baker City, OR 97814 (at Washington)
Hotel Class: 3 Stars
On this page: Info & Amenities

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Official Contact Information & Amenities

Information
30 rooms, 3 floors , Built 119 years ago (1889), Renovated 10 years ago (1998)
Check In: 03:00PM, Check Out: 12:00PM
 
Amenities
In-room wireless internet, ATM/Bank, A/V equipment rental, Barber/hair stylist, Non-smoking room, Parking, Restaurant, Wireless internet (free), Bar/Lounge, Concierge service, Cable or satellite TV, Fax (for guests), Refrigerator, Gift shop, Laundry/Dry cleaning services, Multi-lingual staff, Meeting facilities, Air-conditioned, Pets allowed, Room service, Smoke alarms, Parking (free), Common areas wheelchair accessible, Iron 
Room Amenities
In-room wireless internet, Non-smoking room, Cable or satellite TV, Refrigerator, Air-conditioned, Iron 
Activities
Jacuzzi, Bikes
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $117.33 per night  
Official Phone Number
541-523-1889, 888-434-7374 
Official Website
Geiser Grand Hotel  

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1.0/10
Stay Away
member icon I would never and neither should you
Posted Dec 13, 07 by traveler_073, 1 reviews 
60 year old male with a moderate budget, traveling for leisure

Had made Thanksgiving Dinner reservations and received an email form the hotel confirming the suite and 5pm dinner. We were meeting friends of my wife half way. We drove 300 miles form Portland, arrived at around 2pm, and checked in.

Asked the desk and bartender where to get a sandwich because we had 5pm dinner reservations and needed a snack. (note that we mentioned to both that we had to wait until 5pm for our dinner reservation) The hotel would provide nothing and the only place open in town was a drunkards bar across the street. The hotel advised us to get soup at Safeway. We were paying $149 for one of their best rooms.

Went down to dinner at 5 and were told that they had no reservation for us and that they had canceled the 5pm sitting and notified everybody. (Apparently except us) While talking with the front desk about the fact that there was no place in 100 miles to eat and their not caring or even talking to us we saw that the people who had started eating earlier were complaining that food had run out.

I am now fighting with them over my room charges because I had to drive 100 miles to find dinner and of course could not come back for the night. We had notified the desk we were leaving after a 3 hour stay. The staff is the rudest people you could imagine. Can you believe that their answer to our totally blown holiday was to send us a room upgrade coupon for our next stay at this travesty of a hotel. Do yourself a favor and go elsewhere.

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