Gaylord Opryland Resort Convention Center Resort - Page 4

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Gaylord Opryland Resort Convention Center
Good 6.0/10 64 reviews
2800 Opryland Dr, Nashville, TN 37214 (at Briley Pkwy)
Hotel Class: 4 Stars
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2.0/10
Awful
member icon Poor service, iffy housekeeping
Posted Apr 14, 07 by hisissy, 2 reviews 
26 year old female with a moderate budget, traveling for leisure

A friend was getting married in one of the atriums at the Gaylord Opryland. As the wedding wasn't until after 6 pm, my boyfriend and I decided we would stay there for the evening.

These rooms were booked 6 months in advance. The bride's mother had arranged for everyone to check-in with the VIP services. The VIP lady was courteous but evidently forgot something. She gave me keys to the room she switched me to and I thought that was all.

After the reception, we head off to the room, only to find out that the keys were missing. So after a 15 minute walk to the only desk open at midnight, we get keys. Walk another 15 minutes through a renovation area to get into the room and find out that it had also been given to one of the bride's older sisters and her husband.

Half past midnight, she and I walk back down to the only open desk where we spend 20 minutes explaining the problem. I had been assigned this room via the VIP services at 2pm and she was given the same room when she checked in at 4pm. The original clerk didn't know what he was supposed to do so he got the manager. She argued that I was in the wrong room, even though I was just given keys to it 20 minutes earlier. She gave me a set of keys to another room just down the hall after wasting my time after a very long day. 15 minute walk later, my boyfriend and I retrieve our luggage from the original room and mosey on down the hall.

We get into the new room. At first glance, everything was fine. Beds were made, bed area floor was clean. Upon taking a shower in the bathroom however, there was either grass or green confetti under the sink area, there was a Cheez-It cracker crumbled up behind the door, a dirty washcloth slung over the shower curtain rod, and mildew in the toilet bowl.

After relating all these problems when I checked out in the morning, the clerk didn't even apologize nor did they offer any sort of compensation.

I am a desk clerk at a lower budget motel and I would die of embarrassment if that many problems came from just one room. For $300 a night, I certainly would have rather stayed at the Hilton.

I am not likely to return to the Gaylord Opryland Resort Convention Center.
I would not recommend it to friends.
PoorExcellent
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4.0/10
Mediocre
member icon Hotel Review - Posted Sep 16, 06
32 year old female with a economy budget, traveling for business

It was a great place and very large, easy to get lost in. The room furniture was worn and the rate was very high.

I am somewhat likely to return to the Gaylord Opryland Resort Convention Center.
I might recommend it to friends.
PoorExcellent
Overall value for price
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5.0/10
Okay
member icon Hotel Review - Posted Aug 23, 06
41 year old female with a moderate budget, traveling for business

It was as expected.

I am somewhat likely to return to the Gaylord Opryland Resort Convention Center.
I might recommend it to friends.
PoorExcellent
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4.0/10
Mediocre
member icon Hotel Review - Posted Aug 18, 06
58 year old male with a moderate budget, traveling for business

It was clean and comfortable but the place was very crowded. The lines to check in were long and the way it was laid out, the walk to the room was a long one.

I am not likely to return to the Gaylord Opryland Resort Convention Center.
I might recommend it to friends.
PoorExcellent
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8.0/10
Excellent
member icon Hotel Review - Posted Jul 08, 06
44 year old female with a moderate budget, traveling for business

It is a very beautiful full service hotel, I would recommend it to anyone.

I am very likely to return to the Gaylord Opryland Resort Convention Center.
I would definitely recommend it to friends.
PoorExcellent
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9.0/10
Amazing
member icon Awesome visit
Posted Jan 01, 07 by makaio, 1 reviews 
33 year old male with a luxury budget, traveling for business

I was on business at the hotel for one week with my wife and kids. The service was great, but the location was a little far from downtown. They had a very relaxed atmosphere. I was very pleased with the amount of time you could spend inside the hotel without getting bored. Anything you could need in your stay is under one roof. It was wonderful!

9.0/10
Amazing
member icon A definite "We'll be back"
Posted Dec 31, 06 by Delby, 1 reviews 
36 year old female with a luxury budget, traveling for leisure

My husband and I just returned from a three-day Christmas stay. It was our second time staying here. We sstayed in the Garden Conservatory section, it's the most beautiful, I think.

Their Christmas decorations are beyond description.

Yes, at that time of year the place was very busy, especially with tourists who came just to see the decorations, but the room, service and attractions were outstanding.

Even though we're not into country music (hey,we're suburban New Yorkers!) we had a wonderful time.

3.0/10
Poor
member icon Nasty Rooms
Posted Nov 29, 06 by Julie70, 1 reviews 
36 year old female with a luxury budget, traveling for leisure

For the price, you think you would get nice rooms. The inside of the hotel with Christmas decorations was awesome, but everything else was nasty.

We arrived in our room to find the bathroom trash was full and had not been emptied. I can only imagine what was in it. They came up to take it out, and to find the housekeeper had awful body odor. We had to pay $10 for two Dasani waters, which was included in the stay, so you had to pay that. I have stayed at cheaper hotels that had nicer rooms than this.

When we go to bed, we always look under the sheets, only to find the changing pads haven’t been changed and there is some disgusting stuff underneath. We called the hotel, and they didn’t offer to give us another room or our money back. They had two maids come up and changed everything. I must say they were rude and thought we were being too picky. Well, we all know what can go on in hotel rooms so they should take care of them. The disgusting stuff was on both beds with other stuff.

If you pay that much, you should get better quality that what we received. They tried to give us free breakfast but we didn’t take it. They should have a level of management to recheck rooms. I have stayed in some cheap motels that were cleaner than these. For it to cost so much they shouldn’t have let that slip.

Not to mention you have to pay to park when you’re a guest there. You should only have to pay to park if you’re just looking on the inside. It’s not like you get any amenities with the stay.

I say visit the inside, but I have been in nicer rooms with plenty of features.

I am not likely to return to the Gaylord Opryland Resort Convention Center.
I would not recommend it to friends.
7.0/10
Great
member icon Hotel Review by a traveler from Fairfax, VA - Posted May 20, 06
48 year old male with a luxury budget, traveling for business

I completely enjoyed myself. The staff was wonderful, the hotel was very well laid out and it had every amenity that one could want. The bars and the restaurants were staffed with friendly and efficient people. The quality of the service was on par with stays at major hotels from fifteen and twenty years ago. I would recommend this facility to anyone.

This hotel made me feel respected: I received complete attention from any employee to any question asked. There was no redirecting to another staff member for help, they were all there to help.

I am somewhat likely to return to the Gaylord Opryland Resort Convention Center.
I would definitely recommend it to friends.
PoorExcellent
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6.0/10
Good
member icon Hotel Review by a traveler from Bristol, TN - Posted Apr 08, 06
49 year old male with a moderate budget, traveling for business

The hotel was excellent and I would consider it a destination resort.

This hotel made me feel relaxed: The hotel was very quiet and I was able to control the room temperature very well.

I am somewhat likely to return to the Gaylord Opryland Resort Convention Center.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
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5.0/10
Okay
member icon Hotel Review by a traveler from Memphis, TN - Posted Jun 20, 06
29 year old female with a moderate budget, traveling for business

It has a good location near the mall. It can be a little hard to park and get to room but the friendly staff is willing to help.

I am somewhat likely to return to the Gaylord Opryland Resort Convention Center.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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7.0/10
Great
member icon Hotel Review by a traveler from Oak Park, GA - Posted Apr 15, 06
19 year old male with a moderate budget, traveling for business

It had a great location, being in Nashville and right next to a mall. It was very comfortable and it had excellent services, including a variety of live free shows for guests. There was a water and light show as well as an acrobatics show. The acrobatics show was popular and thus was quite crowded.

This hotel made me feel relaxed: My balcony opened up to the Cascades Atrium, which was a very large indoor atrium with many tropical plants and a waterfall. It was relaxing to study right beside a waterfall.

I am somewhat likely to return to the Gaylord Opryland Resort Convention Center.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
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Room cleanliness
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7.0/10
Great
member icon Hotel Review by a traveler from Mesquite, TX - Posted Jun 27, 06
47 year old female with a moderate budget, traveling for leisure

They had adequate staff to accommodate everyone. They had transportation from the hotel to all of the attractions. It is a well run hotel.

This hotel made me feel entertained: They had all kinds of programs scheduled for the Christmas season.

I am somewhat likely to return to the Gaylord Opryland Resort Convention Center.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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3.0/10
Poor
member icon Bad times at Opryland Hotel
Posted Jul 27, 06 by mightytow, 1 reviews 
41 year old female with a moderate budget, traveling for leisure

Living in Memphis I visit Nashville at least once a year. Over the past several visits I have spent the night at the Gaylord Opryland Hotel. On my most recent visit my daughter and I stayed downtown one night at the Holiday Inn Express across from the Frist Center, we had a wonderful time, there was lots to do and the hotel was clean, comfortable, and friendly! The next night was spent at the Opryland Hotel, and I was really disappointed with the hotel on this visit. I paid $200.00 plus dollars for a room, resort fee, parking.

Here is how the overnight at Opryland Hotel went:

1. Arrived at 3pm for check-in (this is the time hotel starts check-in) and our room was not ready. I asked the ladies at the check-in (Magnolia area) if they roughly knew how long we would have to wait, they said they did not know. Actually, they were not very friendly, informative, and rude. They acted like I was an idiot, because I asked them where my daughter should change into her swim suit because she wanted to swim.

2. We went to dinner around 7:00pm. We decided to eat at a restaurant in the Cascades area. My daughter wanted sushi - it was very overpriced ($9.00 for a California Roll - that's a lot compared to what a California Roll cost in most Japanese restaurants in this area). My daughter had two rolls, an side order of rice (rice was $6.00!), I had a cup of soup and a mediocre salad. Our bill was $53.00 plus a tip = $63.00! And by the way, the our waitress was haughtily nice!

3. The best part of the stay was the free show in the Delta area - the Peking Acrobats - we really enjoyed that. We also watched the water show - which is free - it was pretty good.

4. Our bed (we had to sleep in a king - had requested 2 doubles - but got a king) was not too comfortable.

5. The drain in the bath tub must have been stopped up - because when you took a shower the tub filled up with water to the middle of my calves.

6. Wanted to sleep in - since check out is at 11am - but that did not happen. I was awakened around 7:30am to the maids talking rather loudly to one another out in the hall (hmmm - maybe they don't want us to sleep in - since they seem to have such a hard time getting the rooms prepared for the next guests.)

As you can see - it was not a pleasant visit - only a very expensive visit!

My advice: Stay in a different hotel, just do a day or evening visit to the Opryland Hotel!

I am not likely to return to the Gaylord Opryland Resort Convention Center.
I would not recommend it to friends.
PoorExcellent
Overall value for price
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8.0/10
Excellent
member icon Yee-Haw! You gotta go to Opryland!
Posted Jul 26, 06 by debbrown, 2 reviews 
40 year old female with a moderate budget, traveling for business

This was by far one of the most amazing places I have ever experienced! My stay was during the Society of Decorative Painters National Convention in June of 2006. The area consists of 3 section and at the convention center. I stayed in the Garden Conservatory where each room had their own private balcony. The place is huge and you may need a map. The rooms are comfy and spacious and very clean. The restaurants and lounges are exceptional. It’s perfect for any age traveler and families. Don't waste your money staying anywhere else while in Nashville. This resort is a city inside a city. Take the time to find "DeVine", a living, breathing, walking sculpture. Check out the shows offered each evening - all for free! This resort is enclosed under a glass ceiling and temperature controlled so no matter what time of year you visit, your stay will always be perfect. The staff will bend over backwards to accommodate your every need. Bring your laptop for free internet access available in the room or check out their web cafe. I did not use the pool during my stay but the guests surrounding the area seemed to enjoy the amenities. I did not visit the fitness area but did get enough of a walking workout as I toured throughout the resort. I did not order room service but did notice that a lot of folks did. I brought in my own cooler for martini mixers in my room that I could sip as I sat on the balcony overlooking the Garden Conservatory area below. Here were breathtaking views from every angle. There was no reason to leave the resort although they do offer shuttle buses to The Grand Ole Opry and downtown Nashville, which I took advantage of. It's a bit of a walk to leave the resort to hit any local shops, restaurants or bars. But then again, everything’s in one place so why leave? I hear they have another resort like this in Florida and I can't wait to check that one out, too!

I am very likely to return to the Gaylord Opryland Resort Convention Center.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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8.0/10
Excellent
member icon Just a fantastic hotel
Posted Jun 24, 06 by jgov05, 8 reviews 
41 year old male with a moderate budget, traveling for leisure

I prefer this hotel to the Gaylord I stayed at in Orlando. The atrium is simply massive and contains all kind of things to do, including a boat ride across the interior river. The rooms are great, get one with an interior balcony. It’s probably the best hotel in Nashville.

I am very likely to return to the Gaylord Opryland Resort Convention Center.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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3.0/10
Poor
member icon Great gardens, but overpriced rooms
Posted Mar 30, 06 by mrbill, 3 reviews 
48 year old male with a moderate budget, traveling for leisure

I stayed a couple of nights with my family at the Opryland Hotel in May of 2005. We had always heard what a fascinating place it was, but had never tried it.

To start, it is very expensive for what the rooms offer. Two nights came to nearly $400. The rooms are comparable to the small rooms found in older motels, and are not very lavish for the cost.

However, the gardens on display inside the hotel are a sight to behold, and there is also an indoor river, along with many shops and eateries. My advice would be to stay somewhere else much cheaper and nicer, but do visit the Opryland to see all the sights.

I am not likely to return to the Gaylord Opryland Resort Convention Center.
I would not recommend it to friends.
PoorExcellent
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6.0/10
Good
member icon Spending Time in Nashville's Biodome
Posted Feb 15, 06 by qkgirl, 9 reviews 
35 year old female with a moderate budget, traveling for business

Global Positioning devices should be issued upon checking into this property. It's extremely massive and every guest I've seen is hunched over a map, trying to find their way around. There are informational kiosks set-up throughout the compound with staff willing to give you directions. And some how, they always seem to answer the same question repeatidly with a smile.

The atrium is impressive, especially with the different greenery and river running throughout it (by the way, that river contains water from more than 1,700 sites throughout the world!).

When visiting, there really isn't any need to leave the place, except for fresh air. A frequent shuttle runs downtown to the Wildhorse Saloon and another one runs to the Opry Mills Mall (fantastic outlet shopping). There are decent restaurants and room service is quick. My favorite restaurant is Wasabi - the sushi bar.

If visiting for a conference, bring comfortable walking shoes and a sense of direction and give yourself time to find your way to the convention facilities.

I am somewhat likely to return to the Gaylord Opryland Resort Convention Center.
I might recommend it to friends.
PoorExcellent
Overall value for price
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6.0/10
Good
member icon Great room with a great view
Posted Oct 20, 05 by fpabian, 1 reviews 
64 year old male with a moderate budget, traveling for leisure

Room was in the Delta Section overlooking the garden and river area. My son said it was the best room he ever stayed in.

I am very likely to return to the Gaylord Opryland Resort Convention Center.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
Pool
Fitness room
Room service
Hotel restaurant
Hotel bar
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