Right next door to beautiful Great Smoky Mountain National Park! Red Roof Gatlinburg is less than a mile from Gatlinburg Sky Lift,... more »
Right next door to beautiful Great Smoky Mountain National Park! Red Roof Gatlinburg is less than a mile from Gatlinburg Sky Lift, Mysterious Mansion, and for winter sports fans, Ober Gatlinburg Ski Resort. Ripley?s Aquarium, and the reservation office for Rafting in the Smokies are also less than 5 minutes from this hotel. All the attractions of Gatlinburg?Dollywood, Pigeon Forge Factory Outlets, Dixie Stampede, Cades Cove, Clingmans Dome, Newfound Gap, Roaring Fork Motor Nature Trail, Laurel Falls, Great Smoky Arts and Crafts Community, Old Mill, Patriot Park, as well as Wonder Works, Black Bear Jamboree, Miracle Theater, Country Tonight, Smith Family Theater, Comedy Barn, Tanger Outlet, and the Smokies Baseball Stadium, are within 10-15 minutes of this hotel. Red Roof Gatlinburg is convenient to restaurants and the trolleys.
Red Roof Inn
Centrally located, this Red Roof Inn is next door to the Great Smoky Mountain National Park and 5 miles from Dollywood. This location is convenient to restaurants, attractions, shopping and the trolleys. This Red Roof Inn features free high speed wireless internet access in all rooms, outdoor heated pool, outdoor hot tub, suites, free continental breakfast and microfridges in all rooms.
Orbitz
The newly renovated Red Roof Inn is your ideal choice for a Smoky Mountain hotel. At Red Roof Inn, travelers will find comfortable Gatlinburg accommodations and thoughtful Smoky Mountain hospitality at an affordable price. It is located at 309 Ownby Street (aka - Ski Mountain Road), Gatlinburg, Tennessee. The hotel sits nestled in greenery along the banks of the Little Pigeon River and in the heart of everything the Great Smoky Mountains have to offer. The Great Smoky Mountain National Park, Ripley's Aquarium, Ober Gatlinburg Tram, restaurants, and shopping are within a short walk (less than 1/2 mile) from its main entrance. And the Dollywood Amusement Park is only five miles away. For your convenience Gatlinburg trolley stops at the hotel front door.
This Red Roof Inn features all-new rooms, free wireless high-speed Internet, free continental breakfast, free coffeehouse-style freshly brewed coffee, lattes, and cappuccinos, and refrigerators, microwaves, TVs, and coffeemakers in all rooms. Irons/boards and hairdryers are available at the front desk for no charge. Guest will enjoy the heated pool, whirlpool spa, and suites with kitchenettes, Jacuzzis, and fireplaces.
Newly redesigned, European-inspired rooms include a contemporary look with residential accents such as granite countertops and pewter-finished light fixtures. Baths feature curved shower curtains for added elbow room and the new deluxe bedding package was recognized by JD Power as the most comfortable in the economy hotel category.
Official Hotel Information
Centrally located, this Red Roof Inn is next door to the Great Smoky Mountain National Park and 5 miles from Dollywood. This location is convenient to restaurants, attractions, shopping and the trolleys.
ReserveTravel
male with a moderate budget, traveling for leisure
My wife and I planned to stay at the Gatlinburg Red Roof for a weekend getaway October 8-10th. We had read the reviews and weren’t expecting a 4 star hotel but did expect a “remodeled” (per their website) clean room. This couldn’t have been farther from the truth.
The first thing we noticed upon opening the door was a musky smell and an overall dingy appearance. The walls had not been wiped down as evidenced by the dirt smears, the carpet was stained in several places around the sink area, the bathroom door was separating into two pieces and would not close more than halfway and the microwave and refrigerator still had remnants of spilled/splattered food in them. The balcony area was disgusting and the mismatched furniture only added to the charm. As if the cobwebs, mildew, and lack of a view weren’t enough to detract someone from sitting outside the décor left a lot to be desired. There was one padded type office chair, one plastic chair, and a dirty ashtray complete with ashes, butts, and burn marks that obviously wasn’t emptied prior to our arrival (did I mention this was a non-smoking room??).
The hotel also boasts “recently remodeled rooms”; exactly what constitutes a remodel? Is it the $5 light fixtures that didn’t work properly? The comforter and bed linens infused with the faint smell of smoke and body odor? The 2 recently painted accent walls that looked like they were painted by a 5 year old hopped up on caffeine? The ceiling trim that was installed with caulk and falling away from the wall? Maybe the bathroom door that was separated into 2 pieces and wouldn’t close?
The desk clerk working the day we checked in was very pleasant and personable but completely overwhelmed and incompetent. After seeing the above described room we immediately went back to the front desk and informed him of the condition and stated that I would like a refund and we would find another hotel for the weekend. I was then told that he didn’t know how to do a refund and would need to contact someone. Finally, over an hour later I was refunded the 2nd and 3rd nights but not the 1st since I had made a reservation and the hotel has a 48 hour cancelation policy. Only a manager could issue a refund for the original night and of course there wasn’t one on site that evening and I would need to call back in the morning. So I called the following morning, and the morning after that, and the morning after that and never could reach a manager. But the clerk who answered the phone told me that the manager had been trying to reach me as well on a cell phone but surprisingly never left a message.
It was not until we had retuned home several days later that I was finally able to make contact with the manager who sounded eerily similar to the girl who wasn’t the manager the day before. At which time she never apologized for the room’s condition nor made any attempt the remedy the situation. The only thing she could do was take a statement from me and call me back in an hour or so with a resolution. That was over a week ago and I still haven’t received a return call.
Good location and value for the money
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Posted Jun 23, 2008
Good
It was a fine hotel. The front desk staff was friendly and accommodating with leaving my luggage after check out. Rooms were nice and just seem to have been updates. We are likely to return on the next trip...
I have been to alot of Hotels in my day...some good some bad....But the Red Roof in Galtinburg, TN was NASTY...There was bugs all over the room and the beds was so hard I could not sleep...if im lucky I will never have to stay there...
the rooms were very clean and they were nice rooms but small! the pool and the spa were awful the pool wasn't clean at all i would not let my children play in there. and the water in the spa was a awful brown color and it smelled. i thought that for ...
Can't wait to go back next year
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Posted Nov 20, 2007
Excellent
My mom and I have been coming to this motel for the past 5 years, I was very pleased with our visit this time, the renovations were great. The beds have pillow-top matresses,there is a coffee maker, microwave and fridge in the room. The staff was...
For the price of resvering a jacuzzi suite at Guesthouse, someone else would be paying for a single room in Gatlinburg. The value was great, the room was extremely clean, and the location was secluded enough that our stay was very quiet....
The high rating for this hotel is NOT
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Posted Jun 08, 2007
Horrible
The high rating for this hotel is NOT by people that have stayed there. This Hotel IS IN BAD SHAPE. The people that run this hotel do not keep this hotel maintained well at...
42 year old female with a luxury budget, traveling for leisure
If you could rate -100,I would!
This was a nasty hotel that should be torn down! My room had a leak in the roof, dirty sheets, a dirty tub and toilet that tried to fall over when sat on. I booked the room through PL on line. After paying them over $80 for two nights, I was charged an additional $22 at the desk by management, for a non smoking room. The hotel was close to empty and this made no sense to me! When I complained to Price Line, I got no response at all. When I called Guesthouse Intl, they claimed to have no affiliation with this unit and suggested I contact the owner. Don’t get taken!
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