My husband and I and our two kids just came back from a stay here this past weekend. When we arrived the staff was extremely pleasant. The lady that helped me was so sweet and helpful and when I asked for a room with a view she did her best to make it happen. We ended up getting a room on one of the VIP floors and the view was very nice. We could see the Ottawa river, the Museum of Civilization and part of the Parliament.
The hotel is situated directly across from the Museum of Civilization, which was very helpful since we took the kids there the first night. It is a minute away from the bridge by car, but is close enough that in the summer you could walk to Ottawa.
Parking was reasonable at $10/night. We paid $105/nt on a "family value" pkg. promo which gave us free breakfast for two kids with each paying adult. We never ended up trying the restaurant since there were so many amazing places to eat in Ottawa, but the buffet seemed reasonably priced at $12.50 and kids eat free.
The room was clean and a decent size. We didn't spend that much time in it so it didn't bother me, but I know some people would feel a bit cramped. The bathroom was also clean, and since we were on a VIP floor we had bathrobes, free bottled water replenished daily, and free daily newspaper.
Since the hotel is in Quebec keep in mind that French is the first language spoken, but the staff was very pleasant and I never felt discriminated for speaking English. No communication barrier at all!
I would definitely consider staying here again at this price. We enjoyed the hotel and Ottawa. I definitely recommend 3 places to eat for anyone going to Ottawa--Shawarma Palace on Rideau (huge portions, one shawarma plate could have easily fed all of us), The Works on Bank St. (the best burgers ever!! about 75 to choose from and EXCELLENT onion rings!!) and for the best poutine I've ever had go to The Elgin St. Diner on Elgin (fresh cut fries, dark gravy and yummy curds...yumm!). I think I'm craving already! We will definitely be back!!