I am from Houston, TX. I am very surprised for the high quality service and facility of the hotel. The room is very nice, very soft and comfortable bed, very friendly service staffs. I stayed at Capital Hill Hotel Ottawa for 2 nights before I came here, except the staffs at Capital Hill Hotel were pleasant, the room and facility just can't compare to this Four Point Sheraton. The price is about $10 different, but the value is just incomparable. Four Point Sheraton Gatineau-Ottawa is more like a 3.5 to 4 star facility, and Capital Hill is more like a 2.5 to 3 star. Unless you really have to stay in Ottawa downtown, otherwise you can stay at this nice hotel and then taxi to Ottawa downtown from the Four Point for 5 minutes, only about $7, beautiful drive while crossing the bridge from Quebec side to Ottawa side. The distance to Capital Hill building is about the same from the Capital Hill Hotel downtown. A nice museum is right across street from the Four Point. The down stairs restaurant has very nice breakfast buffet and a very good dinner menu. Again, the service is real good here. I called the front desk and ask how to get the room warmer (in May), they sent a service staff up right away to show me how to adjust the heating unit. This is certainly a very nice surprise stay for me. I guess the Starwood management and Sheraton chain has been doing great with these kind of hotels, with a very reasonable price (about $120), quite new/renovated facility, and good services. Definitely a good deal.