Four Points Sheraton Columbus Airport Hotel

I have stayed here many times over the years with my family, but this time it was not that great. But first I will say, that the hotel staff was very friendly, that was top notch, my A/C and heat worked great. That's as far as great goes. The room was clean, but the walls were dirty in some areas. There was always noise at night, but they hotel was barley filled, I think like 20 - 30 guests. I really wish I would have opted to stay somewhere better, and definitely will next time.

The service was unfriendly, nobody ever said any greetings in an answer. Reception was very slow with basics. The A/C was broken in my room, and i wouldn't get a replacement. Kind of unsatisfied, but the food was great. Which i think makes up for it. Would go there again, but under a condition if everything worked properly. Overall would give it 5/10, which just barely makes it a pass on my list.

The location was convenient for shopping and dining out.

The room was clean, but lacking a microwave, refrigerator, and the window did not open at all. The customer service was lacking also, my husband and I walked in and out of the hotel without so much as a "Good Morning, good afternoon" when other guests were being acknowledged.

The room was nice and well kept. The staff was courteous, and the shuttle ride from the airport was very convenient. I didn't appreciate the honor bar provided, and would have preferred not to have been offered the items.

This hotel made me feel comfortable: The bed was very well constructed and soft. The room was very neat, and appeared to be cleaned better than other hotels that I have stayed in. The styles for the room and the entryway were well chosen.

It has a very convenient location and comfortable, large rooms. My stay at this hotel was a pleasant experience.

This hotel made me feel comfortable: The room was warmly furnished. It did not have the antiseptic smell that you find in most hotels, but rather a fresh scent that soothed.