Floridian Hotel Hotel - Page 1

Will not return. we were assigned a room and when we got to it the fire alarm was hanging out of the ceiling by the cut wires. there was white stuff all over the cushions in the window. we ask for another room the door was jammed and had to be pushed on to enter. we asked for another room and the sheets were spotted and we ask for maid service to come vaccum the floors. the girl at the front desk was very enbarrased. we had reservations for 6 nights but left after the second. we will not stay again

Everything was great. They have an excellent staff. I would go back again. The only problem was getting into or using the area for continental breakfast.

This hotel made me feel relaxed: I felt very content. I had not a worry in the world.

Everyone who reviewed this hotel well must have stayed in a different place than me. We walked in and the desk clerk was doing something. We stood at the desk for five to six minutes then two other people walked up to the desk after us and were acknowledged and helped before us. We were given a room that was a smoking room, I booked a non-smoking because I am allergic to cigarette smoke. Our room was not what I paid for or booked. I reserved a suite and walked into a standard room. We complained and the suite part was fixed, the non-smoking part was ignored.

The room was dirty. There were white stains on the carpet everywhere and on the couch. We didn't sit on the couch the whole time. We all know what white stains in a hotel are subject to be. The carpet needed to be vacuumed. There were visible crumbs all over it. There was a yellow plastic fork under the kitchenette cabinets that I saw the second we walked in and it stayed there the whole time we had the room. It wasn't clear; it was bright yellow on a dark green carpet. How you miss it, I do not know.

They nickel and dime you like when you check-out, they charge $1.00 a day for the room safe whether you use it or not. There is no sign stating this anywhere. We complained and that desk clerk said "it's stated it on the web site when you book." I replied, "I booked through a different internet site and it said nothing of the sort." I hope you have a cell phone that works down there because all local calls are $0.60 each. And don't call long distance because you pay 60% surcharge plus the cost of the call. No one who worked there mentioned that they have breakfast in the morning.

Bonus was we got an amazingly hard bed to sleep on and they have a lot of channels on the TV, more than most hotels. Of course, who watches TV on vacation unless it rains like it did for us?

The room was not clean, I had a soiled mattress and a broken box spring. There were bugs in the room and check out staff was not friendly. A friend of mine was in Orlando at the same time, he stayed in a much nicer place, and he paid less.

I couldn't get the internet to work and the desk person said they couldn't help.