We had one major problem with this hotel: They kept trying to check us out! We stayed for three nights. The first morning, we received a notice about checking out that day and had to clear it up with the front desk. The second day, we returned from being out all day to find the door wouldn't unlock to one of the rooms. We had to show them our itinerary from Hotels.com (which thankfully was in the luggage in the other room) because they checked us out and didn't have the information on file. Also on the first day, the elevator reached the tenth floor, shook violently and then started going down again. I got off at the 7th floor and used the stairs from the remainder of the weekend.