but would give people the heads up on the lack of tea and coffee in the rooms which we are use to having in European hotel's and also those we have stayed in in the US. Even the Cuban's give you coffee, and a mini bar which is included. Bit of a drag having to get up and join the Q at the cafe shop for coffee - and why is tax added to everything - bit of a pain. The hotel is central, the staff and good - apart from the waiting staff in the buffet restaurant. The Q in the morning for breakfast is always long. Its not because the restaurant is packed, its because the staff can't cope with the amount of people in the room. You have to ask for coffee, juice, champagne, and if you leave your table they will whip your plate and cutlery and it takes an age to get another set. They should employ younger waiting staff because the staff in there can't cope and are more interested in chatting to customers or each other - food was good though - room was clean apart from a few stains on the carpet, and the under sheet on the bed didn't reach the bottom of the bed. Never had a problem with the room keys like someone else said, and liked the fact that security guards walked along the corridors. There were ten of us staying in the hotel, and no-one had a complaint about this place. Would stay there again especially after visiting the other hotels and seeing that most of them, even the newer one's were nothing special.