There were holes in the blankets and slits in the sheets. The sheets were so coarse that they irritated my skin. They were replaced with starched, hypoallergenic ones. I ended up sleeping between two blankets!
The mattresses sagged.
There was no coffeemaker for my morning caffeine.
There were not enough towels (for two) upon arrival.
The toilet continued to run after flushing (but was promptly fixed).
There were plenty of hangers after my initial request for additional ones.
There was no concierge for ticket or boarding pass assistance.
The flamingos and penguins reeked (115 degrees in the shade) so badly that it was impossible to pass them and thus get to the pool.
GREAT DELI!