Flagship Inn and Suites Motel

Creshonda Collins took care of our booking and our room at Flagship Galveston.It was great to see a professional hospitality worker who actually cares and listens our needs and does what needs to be done.All other Hotel manegements should hire people like her to keep costumers like us.Hotel is one of a kind.It's the only one on the water so,it's perfect.Don't expect luxury but clean and practical.Location is everything.I will call and ask Creshonda for our monthly Galveston trip rezervations.

We requested a cot and were charged for it. 11PM rolled around and still no cot delivered to our room. We called the main desk and were told no cots are available! We were not informed by then. We then requested extra pillows and blankets in place of the cot, none ever showed up. Couldn't check out, computers didn't work. ATM in lobby didn't work. Don't waste your $150 dollars here. I've had better service at a $50/night motel 6.

POOR POOR POOR

I booked this hotel on a site that doesn't show you the hotel only the amenities. I couldn't believe the poor shape of the motel. The room was dirty and in need of a lot of repair. It would be hard to say anything good about the stay except that I left without catching anything. The Continental breakfast was just of packaged muffins and cold coffee.